Thank you for considering a career at Mercy HealthGeneral SummaryThe Laboratory Client Services Associate greets physicians, patients and other visitors to the Laboratory. Other duties include patient registration, processing physician orders, processing patient reports and preparing reports for delivery. The Laboratory Client Service Associate answers the Laboratory telephones, appropriately redirects calls as necessary and calls results to physician offices according to protocol. Other duties are performed as assigned.Minimum Knowledge, Skills and AbilitiesMinimum of high school diploma or equivalent with successful completion of coursework in secretarial and office procedures/practices. Accurate typing speed of 30 wpm or higher required. Knowledge of Medical terminology preferred.One to three years previous secretarial experience, preference in providing support to multiple individuals.Familiarity with the use of a computer. Ability and willingness to learn multiple software applications including word processing and other laboratory related applications.Must possess strong communication skills.Must be able to demonstrate prioritization skills and to work independently with limited direct supervision.Working ConditionsWorks with potential exposure to infectious diseases such as Hepatitis or HIV, caustic agents, needle punctures and other hazards; intermittent exposure to odors or fumes; works in ventilated and well lighted areas.Reporting RelationshipsReports to the assigned Coordinator/Laboratory Manager/Director.Mercy Health is an equal opportunity employer.We’ll also reward your hard work with:Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
An employer-matched 403(b) for those who qualify.
Paid time off
And much more
S cheduled Weekly Hours:20Work Shift:Days (United States of America)Department:Lab Outreach - LorainAll applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email email@example.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at firstname.lastname@example.org