Job DescriptionWhat would you do? – The Specifics
- Achieve and maintain the highest level of customer service.
- Monitor and achieve profit, sales and performance goals (i.e. reviewing the P&L).
- Monitor sales results against budgeted.
- Ensure all store associates achieve and maintain the highest level of customer service.
- Investigate and compile competitive information.
- Provide daily and weekly statistics to District Manager and corporate office.
- Ensure store promotions, advertising, and visual merchandising are in place and all associates and doctors are aware of current promotions.
- Hire, supervise and train all store associates.
- Motivate associates to exceed performance standards.
- Interface and maintain appropriate professional relations with the doctor, other NVI associates and customers.
QualificationsAre you the right fit? – The Suitable Talent
- Language Ability– Ability to read, analyze and interpret general business periodicals, technical procedures or governmental regulations. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
- Math Ability– Ability to calculate figures and amounts.
- Reasoning Ability– Ability to define problems, collect data, establish facts and draw valid conclusions.
- Maintain license as required by state.
- Management experience in retail and/or optical industry.
- ABO & NCLE Certified (Recommended).
- Proficient computer skills.