The Clinic Physician Practice Manager 2 oversees the daily operations of multiple primary care sites focusing on physician and staff relationships, customer service, and financial management and Surgical knowledge. Effectively coordinates the clinic operations by coordinating administrative policies, physician preferences, and patient needs. Billing and Coding experience is a primary focus.Specific responsibilities of the Physician Practice Manager include, but are not limited to the following:Supervises all front and back office staff. Conducts staff meetings on a monthly basis making daily rounds. Acts as a liaison between support staff and physicians
Conducts all aspects of practice staff employment, i.e., interviewing, performance appraisals, disciplinary actions, etc. Maintains time cards and reports total hours worked to payroll. Maintains accurate employee files. Defines and assists with continuing education for all staff
Demonstrates a positive customer service attitude/behavior. Maintains open communication with hospital departments, referring physicians, and staff physicians. Participates in and fosters an approach to continuously improving quality that includes both intradepartmental and interdepartmental activities.
Reacts in a timely manner to resolve patient complaints and/or employee conflict, promoting customer service. Maintains open communication with hospital departments, referring physicians, and staff physicians.
Maintains the authority to purchase daily operational supplies. Maintains inventory control of all general office and medical supplies. Orders and maintains adequate inventory levels. Practices effective cost containment
Prepares all operational, manpower and capital budgets. Prepares and submits various operational and financial reports as requested. Adheres to financial and operational budget. Maintains thorough working knowledge of CPT-4 and ICD-9 coding to legally maximize reimbursement.
Monitors collection function and ensures adherence to provider contracts and collection policies and procedures. Prepares and institutes policies and procedures, especially those associated with scheduling, billing and collections.
Ensures compliance with insurance policies and procedures. Ensures OSHA, CLIA and COLA standards as well as any other local, state and federal mandates. Maintains and updates OSHA, CLIA and COLA to ensure compliance.
Position Requirements:Experience/Education:3 Years experience in health care operations support including 2 years of management experience plus High school DiplomaOrBachelor's degree plus 2 years management experience