Transportation Clerk-West Coast Omni Channel

Job DescriptionThe Transportation Clerk is responsible for assisting with day-to-day operations, as well as performing daily job functions that ensure the transportation model is meeting the needs of our business. This individual will work with and provide logistics support for the Shipping, Receiving, Customer Returns, Claims, Accounts Payable, Returns, and Transportation departments, as well as outside entities such as Vendors, Buyers, Carriers, and other DC’s.A day in the life…Manage weekly billing and chargeback processes utilizing freight payment systems and review, audit, and reconcile freight bills and chargeback reports to ensure accuracy

Assist in research and analysis of delayed inbound and outbound shipments, as well as inbound shipments for Closed PO’s, Designer PO’s, and Special Event PO’s

Contact vendors, carriers and shipping partners for additional information and problem resolution, as well as assist with customer outbound shipment tracking and alerting other DC’s regarding carton Re-Routes

Assist in research of inbound product discrepancies and communicate over, short, and damaged product to our partnered carriers

Process cargo claims to reconcile for lost/damaged merchandise and daily file retention of all freight bills and manifests

Assist with daily planning of all inbound/outbound carrier movement, including but not limited to Anniversary and Holiday

Assist in creating and closing daily LTL Carrier Shipment Worksheets

You own this if you have…Excellent verbal and written communication skills

Self-motivation, behave in an ethical and trustworthy manner; taking a proactive initiative on work tasks and responsibilities

Strong Microsoft Excel proficiency, strong PC proficiency, especially in Excel, data entry, macro usage, and 10-key

Work as a team member by attentively listening to and sharing information to facilitate a cooperative work environment

The ability to demonstrate good judgment when making decisions, as well as remaining calm and professional in all situations and deliver productivity through the efficient use of time and a commitment to strong results

Strong attention to accuracy and detail with the ability to work independently and be multi-task oriented

Previous Transportation background/experience is preferred

We’ve got you covered…Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:Medical/Vision, Dental, Retirement and Paid Time Away

Life Insurance and Disability

Merchandise Discount and EAP Resources

A few more important pointsThe job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com at http://www.nordstrom.com/ .Nordstrom Careers Privacy Policy: https://careers.nordstrom.com/#/contact-us/privacy© 2020 Nordstrom, Inc.Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.We’re a fast-moving fashion company that empowers our people to be innovative, creative and always focused on providing the best service to our customers. The retail industry is rapidly changing, and we have interesting, complex problems to solve every day – from developing cutting-edge technology and opening new stores, to designing fresh, must-have fashion.Whether you’re a genius engineer, a phenomenal salesperson or a supply chain guru, we invite you to bring your unique talents and join our team. We’ve been on the Fortune™ 100 Best Places to Work list for more than 20 years because we reward great work, promote from within and celebrate diversity.Our values are the core of who we are. They inspire our employees, delight our customers and bring our business to life every day.CUSTOMER OBSESSEDWe strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.OWNERS AT HEARTWe treat every interaction as an opportunity to make an impact and deliver excellence.CURIOUS AND EVER CHANGINGWe approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.HERE TO WINWe’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.WE EXTEND OURSELVESWe treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.Come on! Join us!