08 Nov
Help Desk Support Specialist
Tennessee, Oakridge , 37830 Oakridge USA

Vacancy expired!

Service Desk Analysts.LOOK NO FURTHERLocation - Oak Ridge, TNIf you have 2 yrs of technical experience and already have a US Government Security Clearance OR have the ability to obtain a clearance, then this is a HUGE OPPORTUNITYDo you consider your computer skills to be strong?Are your skills with pertinent software applications growing by the minute?Can you communicate technical language into easy to understand information for a customer? If so, then keep reading!Ability to communicate moderately complex or technical information, ideas and results effectively in both oral and written form; compose correspondence and reports. Must demonstrate customer service, leadership and team skills.Experience in desktop and networking support, IT concepts and help desk software.Proficient with MS Windows and Office, VPN / Remote access, and anti-virus software.Must be able to think logically and act decisively in critical situations.Ability to distinguish between different types of issue and select the correct source for solution.Provide first line technical support to computer customers with questions regarding account administration, distribution of software and documentation, system and network status, and incident entry via incident management tool.Works on assignments that are semi-routine in nature. Interacts daily with supervisor, peer groups, and customers. Interaction normally involves exchange or presentation of factual information.DESIRED SKILLS: Active Directory, Anti-virus, VPN, Avaya, Novell, web support and development APPLY NOW! An Active US Government Security Clearance is required for this opportunity. Volt is an Equal Opportunity Employer. #clearancejobs

Vacancy expired!


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