Customer Service Representative

Fallon Moving Services

Job Description:

Professional Final Mile Company in Windsor, CT celebrating its 20th year in business is currently looking for a highly motivated, professional, and personable Full-Time Customer Service Representative to join their team. The ideal candidate will not only possess the knowledge but be excited to assist each customer through their experience while upholding our LEGENDARY reputation of ensuring excellent service standards, responding efficiently to customer inquiries, and maintaining a high level of customer satisfaction.

Salary: $14.50-$15.50/hr depending on experience

Benefits:

Flexible Hours

Competitive Wages

Health Insurance

401k

Paid Vacation

Responsibilities:

Deliver legendary service to all customers and fellow employees

Answer phones/greet walk-in customers

Data entry into different systems and accounts

Work with dispatch and drivers to coordinate deliveries

Update profiles/jobs for accounts and customers

Work with team to create a seamless customer experience

Manage paperwork for accounts/customer

Requirements:

2+ years of customer service experience

Ability to multi-task, prioritize, and manage time effectively

Excellent written and verbal communication

By applying, you agree to be contacted by our agent, Indeed Hire, and receive updates via text and phone about your application.

Job Type: Full-time

Experience:

Customer Service: 2 years (Required)

Education:

High school or equivalent (Preferred)

Job distance:

Windsor, CT: Between 31 and 40 miles (Preferred)