Corporate Trust Operations Specialist

R19387Overview:Provides operational, analytical and reporting support to Corporate Trust business partners, clients and bondholders.Primary Responsibilities:Analyze and interpret Corporate Trust account details and incoming documentation from internal business partners and bondholders to ensure timely and accurate transaction processing on the bondholder system of record.

Process new account setups, adjustments to existing accounts, transfers of ownership and/or payments through data entry for Corporate Trust customers, ensuring timeliness and accuracy of all work.

Research and resolve operational and/or calculation discrepancies in response from bondholders and business partners.

Partner with business and support colleagues including helping assess system functionality and determining solutions for special processing needs to provide an optimal and consistent client experience.

Ensure regulatory deadlines and department guidelines are met for operational processing to protect Company interests and retain and expand customer relationships.

Identify processing issues and opportunities for control improvements; work with managers and peers in improving processes for those approved to increase efficiency.

Communicate with bondholders and business partners in response to their inquiries.

Develop and maintain an understanding of the business to identify, investigate and resolve issues to contribute to sustained operational performance and positive client interactions.

Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.

Promote an environment that supports diversity and reflects the M&T Bank brand.

Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.

Complete other related duties as assigned.

Education and Experience Required:Associate's degree and a minimum of 2 years' relevant experience,OR in lieu of a degree,A combined minimum of 4 years' higher education and/work experience, including a minimum of 2 years' relevant experienceStrong analytical skillsStrong problem- solving skillsStrong written and verbal communication skillsDetail-orientedEducation and Experience Preferred:Bachelor's degree or financial services internshipFinancial services experienceSecurities knowledgeAbility to work under time constraints while maintaining accuracyStrong organizational skillsAbility to partner with various stakeholdersStrong interpersonal skills with ability to set examples for othersLocationWilmington, Delaware, United States of AmericaAt M&T Bank, we understand what's important when you're considering a career. M&T strives to be the best company our employees ever work for, the best bank our customers ever do business with, and the best investment our shareholders ever make.The key features of our culture are our:Heritage of strength and stability

Exceptional and long-tenured employees

Focus on long-term client relationships

Commitment to the communities we serve

Commitment to our shareholders

When applying for a job at M&T Bank, candidates are required to complete a candidate profile.If you are unable to apply for career opportunities through use of this site due to an impairment or disability, please contact us at careersitesupport@mtb.com for further assistance.M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.M&T Bank Corporation has policies and procedures in place to promote a drug free workplace.