Flooring and Cabinet Repair Technician

HIRING IMMEDIATELY!

Busy, fast-paced Home Building Contractor seeking a Field Repair Technician to join our Customer Care Team at our Sandy location.

We are looking for a self-starter Field service technician experience in Cabinet and Flooring Repair to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.

Your duties will include providing service and customer support during field visits or dispatches, preforming some site installation, repairs and tasks and diagnosing errors or technical problems, determining proper solutions, and implementing the solutions hands on. This role will be handling cabinet finish carpentry, and repairs on existing cabinets and flooring.

Responsibilities:

Provide service and customer support during field visits or dispatches

Tie workflow to schedule

Manage all on site installation, repair, maintenance and tasks

Diagnose errors or technical problems and determine proper solutions

Produce timely and detailed service reports

Document processes

Operate vehicle in a safely manner

Follow all company’s field procedures and protocols

Comprehend customer requirements and make appropriate recommendations/briefings

Build positive relationships with customers

Requirements:

Proven field service experience

Ability to repair and service cabinet and flooring issues

Ability to work full time shifts with Overtime as required and to adapt to changing work schedules

Must have personal tools needed for the repair/installation issues and concerns

Have sense of urgency

Motivated and versatile

Team player

Benefits:

Medical, Dental and Vision Offered, Paid Accrued Time Off, Paid Holidays, 401k Investment Plan Offered