IT Specialist - Helpdesk supervisor

36 Months experience on Helpdesk duties, taking calls and dealing with customers.36 Months experience of reviewing and enforcement of Security compliance policy and procedure.36 months experience documenting/writing training materials.36 Months developing and delivering employee training materials.36 Months experience troubleshooting access issues/permissions, individual accounts, hardware, and applications.36 Months in a Supervisory role.36 months experience lifting up to 50 lbs. of equipment and running cable over and under furniture.Associate degree.