Join the Horizon Credit Union Team! Contact Center Representative!

HORIZON CREDIT UNION is excited to be adding one FULL-TIME position to our Contact Center at our North Reserve location. We are seeking applicants who are highly motivated, energetic and compassionate. A passion to provide exceptional service to our members and comfort level in sharing information about our products and services and how they can help our members is a key part of this position and the success of the credit union.

Our ideal candidate will thrive on assisting members with financial solutions via telephone, correspondence or email in addition to handling basic account information and maintenance questions. You will assist and educate members in utilizing products and services which may be a fit for them. If you enjoy customer service and believe you can represent the credit union in a positive and professional manner this this just may be the perfect fit for you! Previous call center/customer service experience preferred.

For team members, being part of Horizon is about the opportunity to shape our communities. Serving members and building success is a path navigated as a team. Our team is capable, optimistic, responsible and empathetic. As part of a growing organization, Horizon employees bring a vast array of experience and skills, working together to make a difference in the financial industry as we guide members in the direction of their dreams.

We offer competitive salaries and an excellent benefits package including a generous PTO program, 401k contribution & match, up to 10 paid holidays per year and even a birthday holiday!

To view the complete job description and apply online, visit us at https://www.hzcu.org/home/about-us/careers. We look forward to hearing from you!