Ashland Independent Film Festival
Title: Office Assistant
Reports to: Executive Director
Employment Status: Exempt, regular, part-time (.38) FTE
Compensation: $15/hr to be paid in bi-weekly installments (every other Friday), and subject to deductions for taxes and withholdings as required by law
Benefits: 8 Paid Holidays, Paid Time Off (PTO) at a prorated accrual rate of 1.74 hours per pay period in accordance with our policy
Schedule: 15 hours per week, to be split over three days (flexible). Some evenings and weekends required during festival season.
The Office Assistant supports year-round and seasonal staff to present the annual Ashland Independent Film Festival, and year-round events. Primary duties encompass general office support, development support, and additional tasks in the areas of sponsorship, customer service, event logistics, volunteers and ticketing.
The activities listed are intended to describe the essential functions of persons assigned to this job. They are not intended as an exhaustive list of all job duties, responsibilities, and requirements.
GENERAL OFFICE SUPPORT
Provide general office support, including utilizing member database (Salesforce)
Provide support to development staff in areas of sponsorship, individual giving campaigns, donor data management and organization
Coordinate care of office, maintain key inventory and manage all non-IT office equipment
Maintain office organization, supplies inventory, cleanliness, etc.
Respond to phone messages, mail, info@ email, visitors
Manage and maintain storage unit
Respond to community group and non-profit donation requests
Update constituent information in database as needed
Maintain SOU AIFF Archives with SOU Library
Create and distribute weekly staff meeting agenda
Attend and take minutes at staff and committee meetings
Provide (non-festival) events support including guests lists, RSVP’s and on-site assistance
Manage and maintain staff and board badges
Assist in providing online and phone customer service to ticket buyers
Coordinate and oversee Film Center volunteers
Other duties as assigned
BA, related degree or equivalent work experience
1-3 years administrative assistant, office support, technological, customer service and/or database experience
Excellent customer service skills; ability to work with varied constituents in a professional manner
Excellent written and oral communication skills
Excellent organizational, time-management, and problem-solving skills, as well as attention to detail.
Must be computer literate and proficient with Microsoft Office and Google Apps.
Experience with, or ability to quickly learn, Salesforce database system
Ashland Independent Film Festival mission: Celebrating the diversity of human experience through the art of independent film—enriching, educating and inspiring audiences of all ages.
How to apply: E-mail Susannah at email@example.com with your resume and cover letter.