22 Nov
Help Desk Analyst I
Michigan, Fraser , 48026 Fraser USA

Vacancy expired!

Description Robert Half Technology is searching for a Help Desk Analyst to support local and field users in a growing company. To be successful in this Help Desk Analyst role, you should be a creative problem solver who enjoys working in a dynamic and rapidly-changing work environment. Due to this Help Desk Analyst role having a large amount of visibility within the company, you will have the opportunity to make a positive impact on the department and organization. This Help Desk Analyst role is based in the Fraser, Michigan area and is a long-term temporary opportunity.Responsibilities- Assist and follow up on technical help tickets submitted via phone, email, and walk-ups- Independently investigate and implement solutions to technical issues - Troubleshoot recurring technical issues and suggest solutions to address the root of the problems- Provide IT assistance for operating systems, productivity software, and a variety of other software applications used internallyIf you interested please send your resume to ! Requirements - Background in installing and configuring operating systems, networked and local printers, and business applications- Ability to recognize, evaluate, and resolve problems effectively- Basic networking concepts- IT support ticketing system experience desired- Working knowledge of user administration and bug fixing in a client server environment- Solid understanding of MS Windows 10- Knowledge of Ticketing System Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities - fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE's "Most Admired Companies" list every year since 1998.Download our mobile app to take your job search on the go!Contact your local Robert Half Technology office ator visit www.roberthalf.com/jobs/technology to apply for this job now or find out more about other job opportunities.All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. 2020 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

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