23 Nov
Technical Project Lead
Vacancy expired!
- A leader with a diverse management background and experiences leading projects and programs of varying complexity and scope.
- A positive-minded professional with strong team management skills and the ability to build, align, motivate, and lead teams towards customer and corporate objectives.
- A strong communicator with the ability to deliver effective and persuasive communications orally and in writing to subordinates, peers, customers, and senior executives of customer and corporate leadership teams.
- A technical manager with substantial knowledge of process frameworks including Project Management, ITIL and Agile methodologies, as well as demonstrated practical implementation experience and strong business analysis skills.
- A collaborator with experience delivering positive customer experiences while balancing competing priorities to achieve successful outcomes.
- First 90-Days
- Learning the 1901 Group environment and associated processes and procedures.
- Learning the customer environment(s) including contract language, mission, locations, and operating paradigms.
- Determining the extent of authorities and autonomy in your role.
- Begin assuming responsibiliites for customer deliverables, team oversight, prioritization conversations and status gathering and reporting.
- First 6-Months
- Immersing yourself into the corporate culture and becoming astute at operating and performing work activities in accordance with corporate expectations.
- Immersing yourself into the relevant customer environments and establishing yourself as a key partner to customers and a liaison into the corporation.
- Assuming full responsibility for all deliverables, communications, and team members.
- At the end of your first year with 1901
- Optimizing delivery of services to your customer(s) while balancing competing priorities.
- Driving program expansion through organic growth.
- Engaging in additional program and customer opportunities.
- Lead all phases of one or more projects within customer contracts from inception through completion.
- Ensure compliance with all program requirements including Performance Work Statements (PWS) and corporate-required processes and procedures.
- Ensure project deliverables are delivered on time and with high quality.
- Successfully manage project requirements, budget, schedule, perfomance and customer acceptance.
- Support customer needs serving as the primary technical POC for all technical aspects of the project.
- Ensure quality of work products including program performance against Service Level Agreements (SLAs).
- Establish high level milestones for projects and monitor adherence to plans and schedules.
- Manage program problems through identification of solutions via approaches such as allocation of resources, new technology insertion or evolving customer specifications.
- Participate in negotiation of contract terms and contract changes as required.
- Serve as primary customer contact for technical activities, leading project technical review sessions with customer to discuss requirements, cost, solution, schedule, and business and technical outcomes.
- Assist in the development of new business through program execution success and/or expansion of service capabilities and product lines with the customers.
- Ensure compliance with corporate processes for CMM and ITIL as appropriate including managing document libraries with appropriate project schedules, deliverables, status reports, and project documentation.
- Coordinate efforts between the Business Progam Manager, Project Manager, technical personnel from 1901 Group and customer personnel with focus on delivering solutions to meet customer needs on-time and within schedule and scope.
- Develop and deliver reports as required to team, corporate, and customer personnel at various levels within each organization.
- Continuously improve processes, quality and efficiency by analyzing metrics and performance indicators such as tickets, processes and workflow, and identifying improvements.
- Support the corporate service delivery model including efforts to continuously increase service delivery via the Enterprise IT Operations Center (EITOC).
- Travel to various work locations as required including corporate headquarters in Reston, VA and Blacksburg, VA, as well as one or more customer locations.
- A collaborative leader with team leadership and management experience – coaching, mentoring and managing performance of team members?
- A highly experienced project manager with the ability to work on many tasks in parallel?
- Knowledgeable of IT Service Management tools and their practical application?
- Willing to work flexible hours based on business needs?
- Proficient in the use of management tools suites including MS Office as well as project planning and visualization tools such as MS Project and MS Visio?
- An IT professional with experience working in a Federal contract environment delivering IT services to Federal customers?
- A leader with experience managing complex IT programs encompassing service desk, IT operations, and security functional areas?
- A degreed professional with a BS or MS and 7 or more years of experience?
- A service-oriented leader with applied experience in IT Service Management (ITSM) including the ServiceNow or similar ITSM platforms?
- An experienced Cloud Architect or systems engineer with a broad technical backgound/understanding who can develop high level solutions to meet customer needs and coordinate a diverse group of technical assets to deliver the technical solution required?
- A who can obtain a public trust clearance?
- Strong communication and collaboration skills
- Ability to manage multiple high-priority tasks in parallel
- Strong leadership ability
- Balance customer requirements and team abilities in a dynamic, fast-paced environment
- Engage with customer and corporate leadership frequently.
- Respond quickly and efficiently to support customer and corporate requirements.
- Make decisions that effectively balance the success of programs and corporate performance.
- Report to Business Program Manager and coordinate with Project Managers as a member of the program area management team .
- 1901 Group offers above-industry standard, high-quality medical, pharmacy, dental and vision plans. A single carrier supports our offerings of two medical, two dental and a single, comprehensive vision plan.
- Two Telehealth/Telemedicine services as part of the medical plan, allowing you to get the care you need – including most prescriptions – for a wide range of minor conditions.
- Health Savings Account (HSA)
- Dependent Care Flexible Spending Account
- Limited Purpose Flexible Spending Account
- Generous leave options to include: vacation, sick leave, all major and federal holidays, jury duty, bereavement, military leave, maternity, and paternity leave.
- Pre-tax and Roth 401(k) Savings Programs with company match
- Two Employee Assistance Programs (EAPs)
- Company-paid Life and Accidental Death & Dismemberment (AD&D) Insurance
- Company-paid Short and Long-Term Disability Insurance Supplemental Life and AD&D Insurance for Employees, Spouses, and Children
Vacancy expired!