Customer Service Representative

DescriptionJoin Our Team as a Customer Service Representative!Are you an articulate, highly-skilled Customer Representative looking to expand their career in the growing Healthcare, Hospitals, Social Assistance industry? Then you may be the candidate who OfficeTeam is looking for. Do you wish to take your social skills and put them to work to further the growth of an awesome business? This will be a fantastic next step in your career. This role will be situated in a challenging and dynamic environment. This Customer Service Representative opportunity is located in Syracuse, New York, and is a short-term temporary engagement.What you get to do every dayYou will likely support business development and client referral goals by actively cross-selling and referring customers

Handle incoming telephone calls

Contribute accurate, friendly customer service in a timely fashion

Receive and send written business correspondence

RequirementsSound written and verbal communication skills

Demonstrated ability to interact effectively with internal and external partners and clients/customers

Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

Customer service experience

Proven knowledge of Microsoft Excel

Strong familiarity with Answering Multi-Line Phone System

Answering Inbound Calls experience preferred

Multi Task experience

Basic Medical Terminology experience

Proven computer skills

Customer service and office administrative skills

Critical thinking, problem solving, ability to work independently

achievement oriented, positive attitude and an approach to work rooted in professionalism

2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

If you derive detail oriented and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.Download our mobile app to take your job search on the go!Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.Salary: $14.25 - $16.50 / HourlyLocation: SYRACUSE, NYDate Posted: November 23, 2020Employment Type: TemporaryJob Reference: 02890-0011622723Staffing Area: Office u0026 Administrative