Family Support Coordinator

Family Support CoordinatorPrintApplyFamily Support CoordinatorSalary$52,682.50 - $79,024.14 AnnuallyLocation106 S. ST. MARY'S ST., TXJob Type4C Full-TimeDepartmentDepartment of Human ServicesJob Number2021-00139Closing12/14/2020 11:59 PM CentralGrant FundedNoFLSA StatusExemptDescription

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Job SummaryUnder general direction, is responsible for coordinating, planning and directing the delivery of case management and the analysis of programs. Conducts research and analyses on policies and procedures.The DHS Homeless Outreach Clinical Coordinator will engage and provide outreach to persons experiencing homelessness with a severe mental illness, substance use disorder or medical concern residing in encampments, on the streets, and places not meant for human habitation.The position will be housed in the DHS Homeless Service Division; serve as a member of the Coordinated Homeless Encampment Outreach Team, work closely with the SAPD Mental Health Detail Unit, SAPD SAFFE Officers and participate in other city-wide outreach efforts. Working conditions include working inside an office environment as well as some time working outside. Exercises direct supervision over assigned staff.This position is an "unclassified" position and has no disciplinary appeal rights to the Municipal Civil Service Commission. This position is likewise subject to at-will employment status and can be terminated at any time for any reason.Essential Job FunctionsSupervises, trains, and directs assigned staff to facilitate effective and responsive case management to clients in grant and/or general funded homeless and activities.

Supervises, trains, and directs assigned staff to implement homeless service related programming and activities.

Provides coordination and assessments, short-term case management to clients to assist them with housing navigation, employment and stabilizing their mental health and medical situations.

Promotes, educates, and supports program goals and objectives. Drives continuous improvement of homeless service related programs services and activities based on current participant and community needs.

Provides oversight of counseling services to families and individuals in homeless service related programs and activities.

Leads the design, development, implementation, and expansion of community partnerships that enhance the program's effectiveness.

Serves as liaison to residents, businesses, and faith-based organizations regarding homeless issues impacting their neighborhoods.

Analyzes complex data, policies, practices, systems, procedures, and develops written summaries on findings and recommendations. Prepares management reports and delivers presentations.

Monitors program performance relative to goals and objectives and takes appropriate action, when indicated, to ensure compliance with grant and program performance requirements. Monitors expenditures to ensure compliance with grant contract.

Reviews monitoring outcomes and conducts necessary and timely follow-up and supervision for correction with appropriate staff.

Interviews, selects, supervises, develops, evaluates, counsels, and disciplines personnel according to established COSA policies, procedures, and guidelines.

Performs related duties and fulfills responsibilities as required.

Job RequirementsMaster's Degree in Social Work from an accredited university.

Three (3) years of experience in social work with children and families or related experience.

Three (3) years of supervisory experience in social work with children and families.

Licensed Professional Counselor (LPC), Licensed Clinical Social Worker (LCSW), or Licensed Master Social Worker (LMSW) from the Texas Department of State Health Services.

This position requires a valid Class "C" Texas Driver's License OR valid driver's license from another state with the ability to obtain a valid Texas Driver's License within 30 days of becoming a Texas resident. Use of your own personal vehicle may at times be required and proof of Liability Insurance will be required.

PREFERRED QUALIFICATIONS:A minimum of 2 years of experience with street outreach and working with the homeless population.

APPLICANT INFORMATION:If selected for this position, official transcripts, diplomas, certifications and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.

Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.

Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.

Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.

Knowledge, Skills, and AbilitiesKnowledge of social work theory, methodology and ethics.

Knowledge of non-clinical social work services.

Knowledge of interviewing and counseling techniques.

Knowledge of standard program evaluation methods and report writing procedures.

Knowledge of cultural differences and implications of culture for service delivery.

Knowledge of the theory and methodology of direct supervision and management of human resources.

Skill in utilizing a personal computer and associated software programs.

Skill in creating and using computer spreadsheets and graphical presentations.

Ability to operate a computer keyboard and other basic office equipment.

Ability to interpret and apply Federal, State, and local policies, procedures, laws, and regulations.

Ability to maintain familiarity with current trends in the areas of social work theory.

Ability to communicate effectively.

Ability to work independently.

Ability to select, supervise, train, and evaluate staff.

Ability to maintain confidentiality of information.

Ability to establish and maintain effective working relationships with co-workers, City management and their staff, colleagues, students,

parents and the general public.

Ability to work in a collaborative environment building organizational and stakeholder relationships and planning.

Ability to maintain good relationships with stakeholders (including current and potential Head Start families, community and coworkers),

focusing on providing excellent and culturally sensitive customer services and presenting a positive image of the City in all community and stakeholder interactions.

Ability to maintain a working environment which encourages mutual respect and congenial relationships between employees and is free from all forms of harassment.

Ability to perform all the physical, intellectual, and analytical requirements of the position including decision making.

Benefits InformationThe City of San Antonio (CoSA) strives to provide a competitive compensation and benefit package to attract and retain a highly skilled workforce. To accomplish this, CoSA offers subsidized health care benefits for active and retired employees, paid disability benefits, paid life insurance, as well as automatic participation in a pension program which is currently matched two to one.For more detailed information, please click on the following link to view Benefits offered by the City of San Antonio:http://www.sanantonio.gov/hr/employeeinformation/benefits/index.aspNote: Part-Time and Temporary positions are not eligible for CoSA Benefits.

Holiday and Leave benefits for Pre-K 4 SA positions may be different than what is listed at the above link.

Additional InformationThe City Of San Antonio is an Equal Opportunity/Reasonable Accommodation Employer. This means that the City does not discriminate on the basis of race, religion, sex (gender), age, disability, national origin, genetic information, or sexual orientation. All individuals are encouraged to apply and compete for jobs with the City of San Antonio.If you require assistance at any stage of the application process due to a disability, please contact the Human Resources Department so that accommodations may be made to meet your needs. Our telephone number is 210-207-8705 and our fax number is 210-207-2285.