24 Nov
Director of Customer Success
Vacancy expired!
- 7+ years of progressive experience establishing and leading a Customer Success team within a SaaS, software or related technology firm
- Bachelor's degree in Business, Computer Science or related field
- Proven track record of leading six to seven figure engagements with enterprise customers and deliver outcomes for the customers that results in material ACV/ARR growth
- Passionate about Customer Success and high-quality deliverables, and tenacious at driving long-term customer value
- A strategic thinker and creative problem solver
- Able to manages complex relationships with customers and partners
- Has superior organizational skills and the ability to prioritize and deliver on multiple priorities
- Takes initiative and a leadership role on various projects and acts a as project manager to deliver on business goals
- Ability to deliver desired outcomes and results within or before the desired timeframe
- Ability to mentor and coach employees effectively
- Strong technical aptitude - ability to understand and explain complex technical products or issues
Vacancy expired!