Buisness Team Associate

Position:

Business Team Associate

Location:

Cheney, WA

Our team is growing and we're looking for some incredible team members to bring into the family!

ABOUT THE ROLE:

answer inbound calls, placing outbound calls for a multi-location dental practice

provide the caller with a fully present, empathetic, & productive experience

develop the practice-patient relationship, even from the very first phone call.

guide phone calls to the appropriate department &/or team member

communication with insurance companies, verification of dental benefits

confirm patient appointments

scheduling

communicate with affiliated healthcare organizations-other dental practices, etc.

help facilitate/execute misc. patient-communication tasks

electronic patient communication system, send patient emails & texts as needed

contribute to the growth & evolution of the Call Center - work collaboratively to refine the

department’s workflow and expand its capabilities.

communicating with off-site locations

QUALIFICATIONS:

Minimum 2 years customer service experience. Have a positive, friendly personality. Be coachable.

ABOUT US:

We’re a driven organization committed to delivering stellar dental care while creating a second-to-none patient-experience.

We absolutely love what we do and have a great time doing it!

If you're looking for the next step in your career (and a phenomenal work-family to go along with it), reply to this add with your cover letter, resume and 3 professional reference. We are looking forward to hearing from you.

Compensation and Benefits:

$14-$18hr DOE and professional goals

Medical and Dental Benefits

401K Retirement Savings

PTO and Sick pay