24 Nov
Document Specialist Direct Ship team
Vacancy expired!
Job Description
- Validate that the BOLs uploaded to SAP are signed by carrier/drivers and it is the correct document for that shipment
- Manually Upload PODs to TMS to assist carriers as needed
- Validate that the PODs uploaded to TMS are signed by receivers and that it is the correct document for that shipment
- Verify the PODs are transferring correctly from TMS to SAP.
- Identify deliveries with Over, Short or Damaged [OSD] notations on the POD and report to CSR team
- Summarize issues or exceptions and remark in our TMS system
- In depth understanding of our process for carrier education purposes
- In depth understanding of logistics industry’s standards and best practices
- Advise Team Leader of all current issues and exceptions
Qualifications
- Competent with Microsoft Office Suite, particularly Excel (vlookups and pivot tables)
- Clear and concise communication skills
- A good attitude and ability to manage assignments independently
- Ability to thrive in a high volume environment while still maintaining accuracy
- Prioritization, able to shift focus to urgent issues while not falling behind on routine duties
- Able to learn new systems quickly and adapt to abrupt changes
- Well organized and good follow up skills
- Detail oriented, able to sense urgency and know when to escalate for assistance
- Can create and maintain professional relationships with customers and carriers
Education and Qualifications
- High School Diploma
- Any Work Experience
Additional Information
All your information will be kept confidential according to EEO guidelines.
Vacancy expired!