25 Nov
Infrastructure Support Specialist
Texas, Dallas / fort worth , 75201 Dallas / fort worth USA

Vacancy expired!

Job Description - Infrastructure Support Specialist

JOB DESCRIPTION:ICS is working with a client to bring on an Infrastructure Support Specialist who will be a central point of contact for all IT-related incidents and service requests! You will be responsible for deploying, managing and monitoring network firewalls and IDS that will be configured to support the client's security policy.The ideal candidate will have thorough knowledge of both network firewall deployment/management as well as network intrusion detection systems (IDS).

WHAT YOU'LL DO:
  • Providing support for end-users with desktop, phone, printer, email, mobile devices and remote support
  • Prepare and install new employee equipment including desktop and laptop imaging
  • Configuring and troubleshooting VPN and DNS
  • Document and implement operating policies and procedures related to all systems hardware and software acquisition, use, support, security, and backup
  • Support, monitor, test and troubleshoot hardware/software problems pertaining to LAN

WHAT YOU'LL NEED:
  • 3-5 years' equivalent experience
  • Experience with Desktop OS'S consisting of Windows 10, 7
  • Experience managing Active Directory, VPN, DNS
  • Experience with network protocols & switching
  • Experience supporting Microsoft Teams and Office 365
  • Strong PC/Mac configuration and technical support skills

Vacancy expired!


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