Systems Engineer II

RESPONSIBILITIES:Kforce has a client that is seeking a Systems Engineer II in Albuquerque, NM.Essential Duties: Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors Provide support of mobile and wireless devices to include smartphones, tablets and hotspots Assist in testing, applying and maintaining server configurations and related security patches Assist in maintaining and checking the health of systems and backups to include restore testing Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets Update tickets following documentation templates and/or guidelines to ensure quality requirements are met Provide daily, weekly and monthly activity reports describing activities accomplished in a timely manner Provide inventory support and input to the provided inventory system for the customer Responsible for installing and maintaining VTC infrastructure to include assisting with user requests Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events Conduct or provide new equipment deployments and/or requested deployment support Provide cabling support and run cables within data centers, LAN rooms and remote wiring closets Analyzes functional business requirements and design specifications for functional activities. Effectively contribute to technical discussions and develop and present required briefing materials to ensure the customer's needs are metREQUIREMENTS: Associate degree or equivalent experience 5 years of IT-related support experience, preferably in a helpdesk or customer support role 1 year experience of IT support in an Enterprise environment (10,000+ end-users) Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues Experience in a rapid paced, time sensitive, high-quality environment Good technical writing, presentation, and documentation skills Must have excellent team skills and collaboration skills Attention to detail and follow-through Ability to work with minimal supervision Must pass Motor Vehicle Records check as this position is classified as a -Regular Driver- and overnight travel may be required. (Actual travel percentage varies based upon location but is typically less than 20%) and pass the DHS Employment Eligibility Verification processKforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.