28 Nov
Desktop Support Technician I
Vacancy expired!
Take your career to the next level with eXcell. We offer jobs with Fortune 1000 companies nationwide AND invest in your career development using our leading-edge training program. Contract to Hire Opportunity The Desktop Support Tech in this position will provide network support as well as hardware and software support. TOP 2 required skills that candidates must have are 1. Desktop support experience and 2. CSAT skills. Overview:
- Solve a broad range of day-to-day onsite technical issues on network infrastructure and internal desktop systems
- Customize communication, instructions, and product knowledge to the level of the individual
- Determine the most cost-effective repair to minimize customer downtime
- Prepare reports for analysis
- 3-5 years of related experience, or AA degree, or equivalent combination of education and experience
- A+ certification
- Solid experience and understanding of IT services and products
- Ability to transform technical IT language into terms everyone understands
- Relatable with customers and impeccable with follow-through
- Not intimidated by problems you ve never seen before - confidence is key!
- Hungry to work hard and hungry to grow your career!
Vacancy expired!