28 Nov
Systems Engineer II
Nevada, Las vegas , 89101 Las vegas USA

Vacancy expired!

The 411We think globally, act locally. As a Managed Services Provider Synoptek provides world-class strategic IT leadership and hyper-efficient IT operational support, enabling our global client-base to grow and transform their businesses. We are excited to have experienced continuous growth and in keeping with that momentum are seeking to add a Dedicated Consulting Engineer to our talented team. Synoptek is a company with a heart and soul dedicated to the ongoing success and growth of our employees and continued business success of the customers we support. Want to see what we’re made of? Head to Synoptek.com.

A Day in the LifeA Dedicated Consulting Engineer is dedicated to working directly with our clients. This role will proactively analyze data from the tools to ensure better performance and helping with the overall growth of the client’s environment by maximizing uptime, minimizing client impact, etc. This role will work closely with the client, listening to their issues and guiding the client through resolution.

The Basics
  • Total Years of Technical Experience: 12+
  • Position Specific Experience: 6+
  • Mentorship/Leads by Example Experience: 4+
  • Project/ Client Engagement/ Customer Facing Experience: 6+

Technical Aptitude
  • Expert understanding of how application data flows over the network (firm foundation of OSI model)
  • Document all work performed in internal document repositories (wiki), build customer documentation, craft remediation guides and as-built documents, and be completely proactive in updating older documentation.
  • Must have experience transferring head knowledge to written technical procedures to be used by other deployment engineers.
  • Able to follow existing deployment procedures and adhere to Synoptek engineering standards.
  • Must be able to logically diagram out shared and customer environments in Microsoft Visio.
  • Work with vendors and other third parties to deliver new services to customers
  • Has knowledge of current emerging/new technologies in specialty areas and the potential impact and efficiencies they may have in a managed services environment.
  • Advanced understanding and practical experience implementing management protocols such as WMI and SNMP
  • Extensive experience working with cloud-based services or applications
  • Conceptual knowledge of DNS, TCP/IP, SMTP, SNMP, HTTP, SSL
  • 4+ years of experience working in managed services & multi-tenant environments
  • Expert level of experience with installing/configuring 3 or more specialty applications such as Active Directory, MS Exchange, vSphere, Citrix, SharePoint, MS SQL.
  • Experience installing and configuring various operating systems including Microsoft Window Server, and Linux/UNIX.
  • Hands-on experience with Installing, configuring, and tuning virtualization technologies such as VMware, Hyper-V, and/or XenServer
  • Experience providing recommendations for new server hardware to meet specific requirements including manufacturers such as IBM, Cisco, Supermicro, HP, Dell, and Sun Microsystems (Oracle).
  • Extensive experience working with and installing blade server systems including manufacturers such as Dell, IBM, HP, and Cisco.
  • Expert understanding of how and when SAN technologies are used and some exposure to SAN technologies such as FCoE and iSCSI. Experience installing and configuring new SAN systems to support a single customer or multiple. Experience with various SAN vendors such as EMC, NetApp, Dell, HP, and Hitachi.

Human Aptitude
  • Verbal Communication: Advanced
  • Written Communication: Advanced
  • Customer Service: Advanced
  • Presentation Communication: Advanced
  • Analytical/Problem Solving: Advanced
  • Mentoring: Advanced
  • Influence/Persuasion/Forward Thinking: Advanced
  • Executive Level Presence: Advanced

Education & Certifications
  • Bachelor's degree or equivalent experience is required
  • Candidate must have one of the following or be willing to obtain within 6 months of employment: MCSE, Linux+, CCNP Datacenter or Cloud, CCA (Citrix - any flavor), VCIX (VMware)

The Synoptek PromiseWhen you partner with Synoptek, you engage with an ever-growing, ever-evolving IT organization that provides a high-caliber level of team, results, growth and clarity. You are our ultimate investment and as part of that you will have access to continuous clarity in your personal and professional development, a team who has your back, mentorship to achieve rock-star level results. We foster a fun and connected environment with employee benefits extending beyond general compensation and into inspired camaraderie, beer-thirty, general office mayhem, a little fun in the midst of the chaos and an invested culture of learning.

Vacancy expired!


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