Site Reliability Engineer

Site Reliability Engineer (SRE)Minneapolis, MNContract to hireInformation Technology (IT) Department is currently seeking a Senior ITSite Reliability Engineer (SRE) to join its Production Support Unit. The Production SupportUnit is responsible for a variety of operational services with focus on providing enterpriseservices that result in a highly effective technology experience for our staff and businesspartners (enterprise infrastructure monitoring). As a lead member of our SRE serviceapproach, and in support of our world class hybrid cloud-based services, the consultant willparticipate in technical advocacy for product optimization, deploy scalable automation,monitor capacity and performance, incident coordination, root cause analysis, and incidentpost mortem.Scope of services/description of work to be performed

• Take responsibility for designing solutions that correspond to non-functional requirements
• such as availability, performance, security, and maintainability.
• Leverage your expertise in coding, algorithms, complex analysis, enterprise incident
• coordination, and large-scale system design.
• Model SRE culture of intellectual curiosity, problem solving, openness, collaboration,
• reasonable risk taking, and big thinking in a self-directed environment.
• Build highly scalable platforms and fault tolerant systems across a range of technologies
• Define, drive adoption and enforcement of service level objectives at both service and
• experience levels
• Analyze root-cause complex problems involving multiple integrated systems and services,
• networks, hardware and software that relate to scaling and performance
• Set standards for deployments at scale, infrastructure reliability and scalability
• Influence engineering teams with customer focus, world class quality, effective
• communication, decisive, fast moving solutions, quick and constructive resolution of conflicts
• Manage service availability and scalability through process, tools, and automation
• Perform post-mortems and optimize incident response processes
• Lead incident response for production incidents; Drive investigation, analysis and
• troubleshooting to resolve production incidents and systematically drive down detection and
• mitigation times
• Bring a strong engineering focus to operations, putting your energy into preventing incidents,
• automation frameworks, self-service infrastructure, logging and metrics, and operational
• scorecards
• Develop CI/CD processes to improve cadence
• Identify or utilize existing tools for logging, monitoring, event management, notification,
• runbook automation, root cause analysis
• Partner with security engineers to develop plans and automation that aggressively and safely
• respond to new risks and vulnerabilities.
• Develop, communicate, and monitor standard processes to promote the long-term health of
• sustainability and health of operational development tasks

• Experience with building and maintaining application stacks in a Hybrid Cloud
• environment, as well as expertise with Microsoft Azure is a plus.
• Thought leader and mentor for internal and external technical talent
• 3-5 years or more building and scaling distributed systems leveraging web scale
• technologies like Linux, Apache, MongoDB, Python, Oracle RDBMS, Redis, Postgres and Hadoop
• Experience with Linux/Unix internals and systems services like DNS, DHCP, TFTP,
• iptables, smtp, as well as networking protocols such as TCP, UDP and HTTP.
• Programming experience in one or more of the following languages: Go, Java,
• Python, Ruby, Shell, Powershell, JSON, YAML, REST, CLI, and CI/CD tools such as
• Travis, Drone, Jenkins, Azure DevOps.
• Hands-on experience using source control (Git, GitHub) and feature branching
• strategies Preferred Technical and Professional Expertise
• Experience with containers, such as with Docker, Kubernetes and Open Shift
• Experience with monitoring and observability such as with New Relic, Nagios, Icinga,
• or Sysdig
• Experience automating infrastructure, configuration management, testing, and
• deployments using tools like Ansible, Chef and can explain the Infrastructure as
• Code paradigm
• Participate in security compliance efforts; experience drafting and/or
• reviewing IT policies.