28 Nov
Delivery Manager
Vacancy expired!
We are looking for
Delivery Manager for our client located at New York, NY/ Stamford, CTRoles and Responsibilities:Partners closely with project owner to understand business objectives and overall strategy brand plans as a mean to manage content projects appropriatelyFacilitates project planning, milestone tracking, status updates and change tracking from the initial kick off meeting until successful project closure as a means to support the development of a high-quality customer centric deliverableUnderstands underlying content strategy and technology in order to ensure they help find the best solutions to meet customer and business needsEnsures that new service requirements are delivered to the appropriate stakeholder.Collaborates with IT Technical Analyst on all technical dependencies as input to End to end project plan and cost estimate for the projectManages delivery teams of Production Partners and serves as an interface between creative and technical teamsProvides package for the ingestion of the Medico Legal Review(MLR) process (no responsibility for MLR process itself)Execute top-line Quality Assurance(QA) on all assets after production QA and supports project owner acceptance reviewEnsures all pre-requisites in the technical pack are available before MLR and before launching production service request.Support and consult the Project Owner during MLRUpholds client standards adherence from all project stakeholdersManages or ensures proper escalation of project related risks and issuesTracks project progress and status in project management tool and reports to Project Owners and Account LeadsAct as central point of contact end-to-end for all digital content projectsManage content creation and content production of Content Production Services projects (requirements management, creative content dependencies, approval milestones, tech. production, and deployment)Accountable for meeting content quality and timelines expectations of all assigned digital content projects in line with business requirements and client standards Desired Skills and Experience:Experience in Digital Marketing/content production (preferably in pharmaceutical industry)Excellent client facing and presentation skills is a MUSTResourceful, tenacious and capable of being calm and decisive under pressureA good facilitator with a consultative mindsetAbility to work on your own and in a teamExperience in collaborating with cross-functional internal team located at multiple geographies on day-to-day tasksStrong MSOffice skills and good presentation making skillsExcellent communication skills and fluency in German and EnglishGerman communication.Ability to build strong colleague and client relationshipsExpert administration skills covering meetings etc. – meeting organization (always have pre-meetings, clear roles and responsibilities agreed in advance, circulate directions, key people present and Bios, minute taking etc.)Qualifications:Proven ability to learn quicklyProven track record in growing the business from assigned clientsWillingness to travel – 25%Enthusiastic to take that extra mile each and every day in order to delight the clientExceptional time management skills including the ability to handle multiple clients with changing prioritiesExperience range : 5 -15 yearVacancy expired!