28 Nov
Customer Service Representative
Maryland, Lanham , 20703 Lanham USA

Vacancy expired!

Position Objective:Medical Receptionists and Customer Service Representatives perform a variety of administrative tasks to help provide care to patients, support providers, and ensure operations of the Testing site run smoothly.Essential Job Duties:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsGreets and accurately registers patients into the practice management system. Communicates with insurance companies and other medical offices to obtain referrals and verifications of coverage.

Performs scanning and abstracting duties.

Obtains patient records from various offices and hospitals as needed.

Answers and screens office calls, makes patient appointments, takes messages and redirects calls as appropriate.

Performs daily business operations

Educational/Experience Requirements:· High school diploma or GED required or documentation of graduation from an accredited training program preferred. · One year of clerical/billing experience in a medical office setting, preferred. · Customer Service experience, strongly preferred.Required License/Certifications:· NoneWorking Conditions, Equipment, Physical Demands:There is a reasonable expectation that employees in this position will not be exposed to blood-borne pathogens. Physical Demands – Light WorkThe physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.

Vacancy expired!


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