29 Nov
ONE-NET Enterprise Change Support
California, San diego , 92108 San diego USA

Vacancy expired!

ONE-NET Enterprise Change Support United States citizenship required per government contract. (dual citizenship is not permitted). A completed United States DOD clearance investigation and current, active eligibility is required to perform on this contract, and therefore is required to be considered for a position.

Location: San Diego, CA (Remote to Start)

Period of Performance: ASAP – May 2022 (multi-year contract with options)SummaryThe ONE-NET Enterprise Change Support coordinates the processing of Request for Change (RFCs) as outlined in the ONE-NET Life Cycle Configuration Management (LCCM) Manual based on ITIL/ITSM best practices and any supplemental governing documentation. Coordination includes facilitation of change control/decision point meetings, RFC status reporting, and tracking of RFC status throughout the workflow process to include:
  • Coordinate the processing of all Requests for Change (RFCs).
  • Track RFC status throughout the engineering workflow process.
  • Monitor engineering change process and ensure all information follows defined process flows.
  • Interface with multiple IT engineering disciplines throughout change process. Provide support and guidance as needed, to include what is needed to move forward at each step.
  • Update the ONE-Net engineering change management database (CMPro) and generate change management metrics reporting.
  • Review open RFCs and assign them to their corresponding functional area (FA) / team.
  • Provide means of correcting issues for closure and cancellation with gathering information needed to update the RFCs, to include biweekly to monthly updates of RFCs by TPOC, update of RFC by ECC based on EPW status.
  • Organize, plan, prepare agendas, and facilitate engineering change decision point meetings including high level projects, Enterprise Change Control Board (ECCBs), Technical Review Boards (TRBs), and Initial technical Review (ITRs).
  • Facilitate movement of RFCs in CMPRO by creating and managing ECCB polls.
  • Review all RFC information prior to each formal meeting that is held, ITR/TRB, so that there is a clear understanding of what is laid out in the RFC.
  • Review all FRCB approval emails to determine if the approved TNs are applicable to active ONE-Net RFCs.
  • Create FRCB approval ECCB polls within CMPRO and update the Production TN fields.
  • Close RFCs as complete with appropriate documentation and cancel RFCs if necessary.
  • Run data reports from CMPRO and distribute the Open RFC Reports.
  • Provide additional support as required to CM Lead and ISEA IPT.
Responsibilities
  • Monitor change process and ensure all information follows defined process flows
  • Interface with multiple IT engineering disciplines throughout change process
  • Update the Change Management database and generate change management metrics reporting
  • Review of open RFCs to assign them to their corresponding Functional Area / Team to increase FA Lead visibility of RFCs in their AOR and increase the ease of reporting the current RFC workload to leadership
  • Experience with RFC tracking, reporting and workflow creation within CMPRO
  • Provide executive level out briefs to change control board on RFCs reviewed in decision point meetings
  • Organize, manage, and facilitate decision point meetings
  • Prepare decision point meeting agendas, notify RFC submitters of status and when change control board attendance is required, and present basic RFC information to the change control board for review
Qualifications
  • Familiarity with Systems Engineering Processes (High Level), Asset Management, Configuration Management and the relationships of the disciplines
  • Experience with CMPRO and SPIDER
Erin GatewoodMain Sail, LLC

Vacancy expired!


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