Customer Support/ Supply Chain Lead

Please note that this is a 1 year contract position. Recent graduate of four-year Medical Technology or Clinical Laboratory program (preferred), or recent Bachelor’s Degree in Business or Life Sciences.Qualifications:U.S. travel is required as implementations occur at customer sites – approx. 75% travel VALID LICENCE RequiredResource Summary - • Termed (18-24 months) position dedicated to implementing Inventory Management and providing customer support. • Required Skills – • Recent graduate of four-year Medical Technology or Clinical Laboratory program (preferred), or recent Bachelor’s Degree in Business or Life Sciences. • Excellent communication skills. • Interest in Supply Chain or Laboratory Operations. • Able to manage multiple projects at different stages of completion. • Technical Skills – Moderately proficient with MS Word, Excel, and PowerPoint. • Able to learn and develop expertise on a proprietary, supply chain SaaS application.Responsibilities:Responsibilities - • Project manages each customer implementation, making sure that all tasks have been completed ahead of implementation day. • Coordinate with other resources involved in implementation – e.g. Admin, Regional Implementation Specialist, Account Manager, Customer Service, Lab Specialist • Conduct on-site baseline inventory. • Provide final configuration and inventory adjustments. • Provide customer training and assist with first Cycle Order. • Provide order support through first 2-3 order cycles. • Provide ongoing customer support as needed.Applicants must provide their phone number. Reference job number A447.