Process Engineer Manager 2 / CSBB BPM

Job DescriptionImportant Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as 'Personal Cell' or 'Cellular' in the contact information of your application.At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.Consumer and Small Business Banking is at the center of our efforts to rebuild trust and transform the way we serve our customers and clients. The Consumer and Small Business Banking organization is focused on innovating and transforming our business with the customer at the center, better enabling customers to engage with us how, when, and wherever they choose through a broad suite of financial products and services. While we are pleased to be an industry leader in many consumer and small business areas, including retail deposits, debit card transaction and purchase volume, and small business lending, our primary goal is delivering for our customers. Our market positions are an outcome of great work by employees who are committed to serving our customers.We believe that Process Excellence is made up of elements of leadership, teamwork, methods, and practices. We believe it is foundational to the repeatability of any operation, service, function or capability we utilize in the bank. When learned and embedded into a business culture, a business can transform many key attributes including quality, cost, risk and productivity. Ultimately, we want to create an environment that maximizes the talent of our team members and our knowledge of Process Excellence so that we can deliver world class solutions and services to our customer base.We are seeking an experienced professional to join us to help develop and deliver a world class Business Process Management (BPM) capability to the Wells Fargo Consumer and Small Business Banking (CSBB) group. This position will lead a team of process architect, production support, process librarian and quality assurance team members in supporting Wells Fargo CSBB BPM.Senior level process leader who organizes, leads and facilitates large scale cross-business strategic redesign projects. Performs or oversees complex analyses and applies analysis results to initiatives that support recommendations for optimal approaches. Responsible for delivering strategic analysis, insights and decision strategies for a functional area with impact across business lines. Manage a team of process engineers supporting process definition and process architecture for CSBB.Key responsibilities include:Manage individuals and matrixed teams focused on process engineering initiatives, including developing business processes models

Evaluates team members work to determine gaps, risks and opportunities in order to prioritize design efforts and achieve maximum efficiency for the company

Provides clear and concise direction and training of direct reports and matrixed staff

Responsible for the successful execution of the process definition framework and methodology

Provide leadership on the development and advancement of our common enterprise Operational and Process Excellence framework, methods, standards, techniques, tools, training and language

Drive business awareness of our common enterprise Operational and Process Excellence methods, techniques, tools, etc.

Assists in the development of our enterprise Process Engineering Curriculum and Training materials

Provides consultation on the use of process definition techniques and tools to improve efficiency and effectiveness

Provide coaching and mentoring to sprint teams and LOB leadership in process definition standards, processes, tools and techniques

Lead collaboration and partnering opportunities with other enterprise programs or initiatives to help advance the goals of those efforts, while advancing the culture of operational excellence

Develop and maintain the process engineering team into a pool of highly skilled expert resources for the businesses to utilize

Provide thought leadership in the areas of process definition, process management and process improvement

Responsible for ensuring Enterprise process modeling standards and quality assurance processes are followed

As an Employee Manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will:Lead your team with integrity and create an environment where your employees feel included, valued, and supported to do work that energizes them.

Accomplish management responsibilities which include sourcing and hiring talented employees, providing ongoing coaching and feedback, recognizing and developing employees, identifying and managing risks, and completing daily management tasks.

Required Qualifications10+ years of experience in one or a combination of the following: process engineering, military (supply chain, analytics and/or engineering); or LEAN/Six Sigma Black belt and 8+ years of experience in one or a combination of the following: process engineering, military (supply chain, analytics or engineering)

Desired QualificationsBS/BA degree or higher in a quantitative field such as mathematics, statistics, actuarial science, engineering, or physics

Knowledge and understanding of Business Process Management Notation (BPMN) software such as iGrafx

Knowledge and understanding of Statistical Analysis software such as Minitab

Facilitation skills such as Helix

Change Management skills such as Prosci/ADKAR

Knowledge and understanding of Rapid Process Automation software such as Blue Prism

LEAN/Six Sigma certification or Wells Fargo business process management endorsement

10+ years of process definition and documentation experience

Financial services industry experience

Virtual leadership experience with ability to effectively drive results, provide feedback/direction, and manage and build relationships with leaders and team members in a geographically dispersed team environment

Ability to manage complex projects in a large enterprise environment

Ability to take on a high level of responsibility, initiative, and accountability

Facilitation skills, including ability to facilitate decision-making and broker agreements amongst diverse, differing, and/or conflicting perspectives/priorities

Highly refined and professional verbal and written communications

Strong analytical skills with high attention to detail and accuracy

Experience managing BPM Suites such as iGrafx, ARIS, Mega, IBM Blueworks, or Pega

Strong collaboration and partnering skills

Other Desired QualificationsFamiliar with Process Architecture in a large Financial organization

Familiar with Agile tools like JIRA, CA Rally

Experience in Business Process Management practices

Understanding of reference architecture / taxonomies (e.g. ITIL, APQC-PCF, CoBiT)

Experience with enterprise capabilities & processes

Experience in object-oriented modeling & process decomposition

Ability to manage competing priorities in a fast paced environment

Salary InformationThe salary range displayed below is based on a Full-time 40 hour a week schedule.CO-Denver: Min: $115,500 Mid: $165,000AZ-PHX-Central Phoenix: Min: $115,500 Mid: $165,000MN-Minneapolis: Min: $115,500 Mid: $165,000TX-DAL-Downtown Dallas: Min: $115,500 Mid: $165,000OR-Portland: Min: $115,500 Mid: $165,000UT-Salt Lake City: Min: $115,500 Mid: $165,000GA-Atlanta: Min: $115,500 Mid: $165,000TX-San Antonio: Min: $115,500 Mid: $165,000NC-Raleigh: Min: $115,500 Mid: $165,000NC-Charlotte: Min: $115,500 Mid: $165,000MO-Saint Louis: Min: $115,500 Mid: $165,000Street AddressNC-Charlotte: 301 S Tryon St - Charlotte, NCMO-Saint Louis: 1 N Jefferson Ave - Saint Louis, MOGA-Atlanta: 3579 Atlanta Ave - Atlanta, GATX-DAL-Downtown Dallas: 1445 Ross Ave - Dallas, TXCO-Denver: 1700 Lincoln St - Denver, COMN-Minneapolis: 2701 Wells Fargo Way - Minneapolis, MNAZ-PHX-Central Phoenix: 100 W Washington St - Phoenix, AZOR-Portland: 350 Sw Jefferson - Portland, ORNC-Raleigh: 1100 Corporate Center Dr - Raleigh, NCUT-Salt Lake City: 299 S Main St - Salt Lake City, UTTX-San Antonio: 4101 Wiseman Blvd - San Antonio, TXDisclaimerAll offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.Relevant military experience is considered for veterans and transitioning service men and women.Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.Company: Wells FargoReq Number: 5557577-1Updated: 2020-12-01 22:55:00.470 UTCLocation: Denver,CO