Business Systems Analysis - Sr Professional I

Position DescriptionProgram Overview:The IAM Business Analyst will report directly to the Manager of Identity Services. The eligible candidate will be a critical member of the Identity Services Operations team. The business analyst understands the vision of the IAM leader and the day-to-activities of their peer IAM engineers and security analysts, and is able to build a pipeline of IAM integrations to be executed by the team. Should be able to work independently with business partners to capture IAM use cases and define IAM processes. This position collaborates closely with IAM management, architects, and service providers to implement the IAM Plan, Build, Run model.You Will:Participate in the requirement gathering of an IAM technical vision that can be articulated across functional groups, aligned with the IAM Services projects and that delivers needed business agility.

Analyze and document functional & nonfunctional requirements for various IAM areas such as Access (Governance) Management, Identity Life cycle Management, Application Onboarding, Reporting, and Analytics.

Effectively communicate the work required at each step of the process

Experienced in effectively interacting and communicating with business partners

Contribute to IAM component designs, IAM service development, implementation and operations in partnership with the IAM Build team.

The IAM Business Analyst must be in tune with the overall IAM Program direction of the organization and should have a solid understanding of the overall organization’s structure and culture, and how the various internal customer rely on IAM as a service. This position brings structure and subject area to the IAM operations function at Fiserv. Responsibilities and impact may crossover to other job groups and functions within the Identity and Access Management umbrella. Prior experience as a BA on large-scale IAM teams is preferred.Requirements:Bachelor’s degree or equivalent industry experience; or the equivalent combination of education, technical training, or work experience

5+ years business analyst requirement gathering experience for any IAM products such as SailPoint or CA

Project Management: experienced in managing multiple dependencies between IAM projects with a consistent record of successful IAM deployments

Demonstrate strong technical and problem-solving skills

Be a strong team player with good communication skills

Comfortable with collaborative developer tools (Jira, Confluence, SharePoint)

Travel required: 10% travel to Fiserv cybersecurity core locations after COVID restrictions are liftedWho We Are:This is the Identity and Access Management Organization within Fiserv’s Cybersecurity organization, undergoing strategic reshaping of the IAM Services ‘Run’ model under a dynamic new leader. IAM functions make up 2 of 5 strategic cybersecurity pillars. You will have an opportunity to influence and provide Fiserv direction to build a metrics and security controls focused program under the IAM umbrella.Learn more about Fiserv:To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.Life moves fast. And as it does, we know most people aren’t thinking about “financial services”. But we are.We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Explore the possibilities of a career with Fiserv and Find Your Forward with us.Fiserv is an Equal Opportunity Employer/Disability/Vet. Visit http://www.careers.fiserv.com/eeo for more information.