05 Dec
System Administrator
Vacancy expired!
Hi Folks, This is Prem Singh from GSS Infotech Inc. We have an immediate role for "
System Administrator" you. Please find the job description below and if you are interested. Job Title: System AdministratorDuration: 6-12+ MonthsLocation: New Haven, CT. Job Responsibilities Manages incidents to restore services for business-critical open system applications; evaluates, diagnoses and establishes plan to resolve issues and perform root cause analysis. Escalates and coordinates with other IT and business support personnel, IT teams, and vendors. Performs Administration for the Knights of Columbus’s suite of applications. Duties may include ticket triage, provisioning access, maintenance, auditing and reporting, monitoring, notifications, escalations, documentation and cross-training, fulfilling application specific service requests. Supports production and non-production environments at the application layer and above. Installation, configuration, and maintaining various client-server applications, including messaging/collaboration, imaging/workflow and a variety of business specific systems, both web-based and full client installed applications. Researches and recommends new or enhanced software and systems. Participating as a SME resource in application or team specific projects. May be asked to manage small projects to completion Participates in an On-call after hours support rotation schedule with weekend business critical maintenance responsibilities. Needs to be available and respond to and resolve after hours business critical incidents and maintenance. Skills:Database Administration skills (MS SQL, DB2, etc) a plus.Strong written and oral communication skills Strong understanding of the ITSM framework; Incident, Problem, and Change Management Strong troubleshooting technique & skillset and problem-solving skills Sound judgment in decision making while maintaining a sense of urgency A focus on customer satisfaction and high-quality service delivery, with strong interpersonal skills and responsiveness Ability to work on call and after hours/weekend support on rotation Light project management skills are a plus Technical Skills: Microsoft Office, including Word, Excel and PowerPoint Office 365/Exchange administration Robotic Process Automation software administration (Blueprism, LINX, etc.) Document Management Software (AWD, IDM, etc) FTP & SFTP File transfer software ( Cerberus SFTP, SolarWinds SFTP/SCP, etc) Enterprise Insurance platform experience (Ingenium, L70, etc) a plus Active Directory/Azure experience a plus U can reach me @Vacancy expired!