Service Now QA Engineer Lead

Role: Service Now QA Engineer Lead Location: Austin TX Service Now experience is a MUST. Skills Required:

• Ability to develop and test use cases taking into account Central Station standards, user experience and impacts.
• Attention to detail, good articulation/communication skills, planning, prioritization and organizing.
• Knowledge of QA tools, concepts, and methodologies is good to have.

• Responsible for ensuring the requirements meets the CentralStation established standards of quality including reliability, usability and performance
• Analyze requirements and provide effort for Testing the requirements
• Detailed Test cases and defect documentation in the radars as per CentralStation guidelines
• Ensure all defects are addressed within the QA cycle, hence avoiding defects in UAT
• Detailed documentation of defects, classification and reporting on a regular basis
• Communicate potential risks
• Provide Weekly Status reports on defects and effort hours