Service Account Assistant

Job Description

Service Account Assistant is a dynamic, collaborative, and innovative problem solver. You will support all our day-to-day activities, imagining new ways to improve relationships between the company and new customers. In this role, you will assume a wide variety of responsibilities, including sales management and communications.

Salary range: $45000 - $55000 per year.

• Perform routine, detailed sales updates

• Build relationships with B2B clients and cross collaborate with other departments.

• Handle inbound and outbound client and customer requests and inquiries across (location).

• Review and analyze sales data.

• Resolve consumer and client issues.

• Establish rapport and trust with the client in a relationship where a counselling approach is required.

• Develop customer relationships and provide contacts to the Business Development Team.

• Develop an in-depth knowledge and understanding of company products and activities.

Qualifications

• Bachelor’s degree in Business Administration or related field preferred.

• Previous work experience as an Account Coordinator, Sales Coordinator or similar role, an asset.

• Experience with marketing/advertising campaigns.

• Exceptional verbal and written communication skills.

• High level of efficiency and accuracy.

• Organizational and time-management skills.

• Strong problem-solving attitude.

• Excellent computer skills (MS Office in particular)

Additional Information

All your information will be kept confidential according to EEO guidelines.