Rental Accounts Receivable Clerk

Hugg & Hall Equipment Company is a leading supplier of Material Handling and Construction Equipment. Representing multiple lines, we are a turnkey operation offering new, used, parts, service and rental for industrial and construction equipment needs. Hugg and Hall knows that an environment where the employee is valued, well-trained, and confident will bring satisfaction to the customer or client. If you are seeking a career with a company that can offer opportunity and respect as a team member then you should consider employment with Hugg & Hall Equipment Company. Our team includes sales representative, service technicians, and a variety of other positions that will work together to make our customers’ needs our own.

Hugg & Hall offers competitive compensation and benefits including medical, dental, vision, 401K and paid vacation.

APPLY ONLINE AT WWW.HUGGHALL.COM!

The Rental Accounts Receivable Clerk is responsible for assisting Rental with day to day billing operations.

Must be able to fulfill essential job functions in a consistent state of alertness and safe manner.

Essential Job Functions:

Be proficient at Inside Rental Sales duties.

Specific understanding of rental platform process, including but not limited to:

- Rental Contracts – Opening, Closing, Cycle Billing and Credits

- Tax Process and guidelines for rental in Hugg & Hall marketing areas

Input invoices in 3rd party systems

Ensuing all invoices are submitted to rental customer’s online system accurately.

Ensuring information is submitted within the time frame required by the 3rd party and customer.

Ensuring submitted information is accurate and approved. If information is rejected, coordinate with the rental location that invoiced the customer to resolve the problem and resubmit as needed.

Verify all invoices have been submitted.

Collect Delinquent Accounts

Work with rental managers and representatives in making calls to customers and inquiring about account status and collecting all problem accounts.

Support rental staff with collection reports and follow up tools when needed.

Record notes in the computer and prepare call log.

Communicate all disputes to proper rental team/personnel.

Process over the phone credit card payments.

Follow established procedures for processing receipts, cash, etc.

Assist Rental Customers and Employees

Faxing, mailing, or emailing requested invoices

Answering customer account inquiries

Understand and be capable of explaining company terms and credit hold policies.

Investigate and resolve customer inquiries

Any Other Duties as Assigned by Supervisor

Qualifications:

Required Skills/Experience

10-key

Accounts Receivable experience preferred

Advanced computer skills with experience in Excel and Word

Ability to organize and prioritize responsibilities

Strong written/verbal communication skills

Education

High School Diploma or equivalent

Physical Demands/Environmental Conditions

This position is in an indoor office environment with a controlled climate.

This position requires sitting at a computer desk for long periods of time with constant use of a computer keyboard.

This position will continuously talk, hear, and read in verbal and written communication.

This position will continuously use hands to type.