Lead Salesforce Business Analyst (IL/Austin/Portland)
Vacancy expired!
If you’re ready for high-impact, you’re ready for CDK.
POSITION CAN BE BASED IN HOFFMAN ESTATES, IL/AUSTIN/PORTLAND
Responsibilities- Includes organizing and leading requirement meetings with business sponsors, users, and other impacted teams.
- Develops both high-level and detailed business requirements documentation to support business needs and identify appropriate solution(s).
- Utilizes knowledge of Sales and Marketing or Service Operations’ business processes and tools such as Salesforce, Pardot, Wave/Einstein, Lightning and/or other tools to make recommendations to business and other impacted parties regarding solution options and deployment strategy.
- Performs and/or drives actual development of approved solution.
- Documents developed solution and provides solution knowledge to other team members. Responsible for developing and executing test plan associated with developed solution or reporting effort.
- Works with business stakeholders to ensure solution meets business requirements and can be successfully implemented and maintained. May participate in business strategy discussions based proven/observed expertise.
- Performs other related duties as assigned.
- 8+ years experience in business systems analysis or like technical role
- Intermediate to advanced knowledge of Salesforce Sales Cloud or Service Cloud
- Intermediate knowledge of business workflows across multiple functional areas
- Demonstrates an ability to lead moderately scoped projects from a business and systems analysis perspective
- Demonstrates an ability to consult with stakeholders; may do so at senior levels
- Applies knowledge of project management, group facilitation, and consultation
- Applies knowledge of business needs assessment and analysis, and management principles and practices
- Responsibilities include diverse tasks that may include creating all levels of deliverables, assisting with policy and procedure development, training, conducting business needs assessment, research and analysis, project planning, may act as consultation to senior management
- Demonstrates willingness to learn and actively pursues higher level knowledge
- Bachelor's degree or equivalent experience required
CDK Global knows you have passions outside of work. You have family, friends, sporting events, and lots of things going on. That’s why we offer a comprehensive benefits package to not only take care of you but your family as well. All of our benefits are effective the first day of employment including 401K matching, paid time off to re-energize, donate your time to volunteer in your community, and tuition reimbursement to name a few.
At CDK, we pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different perspectivesthey provide. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.
Vacancy expired!