Mortgage Loan Processor

DO ATTACH YOUR UPDATED RESUME WHICH CLEARLY SHOWS YOUR LOAN PROCESSING EXPERIENCE Job Title: Mortgage Home Loan Processor Location: Dallas/Irving, TX (onsite after the COVID restriction is lifted) Hire Type Full Time Tentative Start date : Oct 12th 2020 Yearly Salary + benefits will be provided Mandatory : Client is looking to hire someone who have minimum 1+ years frontline processing or loan origination with strong customer service Note : In case you are NOT local to Texas Don't worry we have one more Mortgage Processor role which is 100% remote. That one requires Home Mortgage loan processing experience. Job Summary: The jobholder in this role is expected to handle client escalations for different types of mortgage loans in accordance to the defined Customer SLAs. Essential Functions: Some of the most common reasons that a loan may be sent into exception handling are as: Updated title Power of Attorney Borrower(s) would like to speak with his/her Loan Officer Mortgage payment is due for current month Update Payoff experience is required Basic Qualifications: 1 year of mortgage processing experience with strong customer service background 2+ year of mortgage origination experience/knowledge preferred Mortgage Licenses preferred, not required Knowledge of Mortgage Originations Software's prevalent in the market Excellent customer service & people management skills Experience on US mortgage regulations Ability to analyze problem situations, take ownership and resolve Excellent communication skills both oral and written Management and/or project experience Good analytical skills Familiar with essential processes of Ops functional areas and able to work cross functionally Excellent MS office skills - MS Word, Excel & PowerPoint Presentations Thanks & Regards Laxmi Kumari Sr. Technical Recruiter Smart IT Frame - An E-verify Employer 220 Davidson Ave, Suite #313, Somerset, NJ 08873 (Cell) +1 (Desk) +1Ext No: - 153 | (Fax) laxmi@smartitframe.com | www.smartitframe.com