23 Dec
Sr. Technical Writer - Infrastructure @ Cherry Hill, NJ
New Jersey, Cherryhill , 08002 Cherryhill USA

(Need Independents Only) Hi, We are looking for Sr. Technical Writer - Infrastructure @ Cherry Hill, NJ. If you are interested kindly send your updated resume and rate you are looking for this position on C2C/W2 hour. Job Title: Sr. Technical Writer - Infrastructure Location: Cherry Hill, NJ Employment Type: C2H Duration: Long-term Key Technology: Technical Writing, Infrastructure Job Responsibilities: Research and analyze requirements for new infrastructure environment builds and Independent study of proposed data center solutions for all associated systems and hardware components. Create and maintain complex Visio flow diagrams that illustrate transaction traffic patterns, network connectivity, and all configurable system components. Work with project managers to map out documentation strategies and schedules. Collaborate with distributed engineers (Windows and Unix System engineers, Network, Security, SQL DB, and Monitoring) to gather technical build information for documentation deliverables. Author and publish the documentation suite for each infrastructure project for two core audiences (online HTML knowledge articles for global Operations Support teams authored in Service Point Knowledge Management System, and printed infrastructure reference guides for Platform Engineering authored in MS Word). Host virtual WebEx documentation turnover sessions to Operations Support teams. Participate as a key member of a large, centralized documentation team, taking part in peer reviews, mentoring, and exchange of best practices ideas and concepts. DOCUMENTATION FORMATS: Online knowledgebase and printed guides. Skills and Experience Required: Ten years minimum experience producing technical documentation, preferably in the systems/hardware and data center infrastructure IT areas. Working knowledge of infrastructure server farms, network communications protocols, firewall security, system/application monitoring and WAN/LAN configurations Excellent written and verbal skills - must be able to build a rapport with infrastructure engineers, working closely with them to produce comprehensive documentation that describes sophisticated distributed platforms for internal support staff consumers. Excellent organizational and time management skills - must be able to juggle multiple projects under tight deadlines while being flexible to accommodate shifting schedules. Proven track record of performing research and independent self-study as part of production of documentation deliverables Strong Visio diagramming skills/experience. Experience with running/hosting WebEx sessions. Position requires hosting both large WebEx presentation-type sessions and smaller collaborative WebEx sessions. Knowledge/experience of documentation standards and processes with ability and willingness to collaborate with peers in the documentation team to develop and refine them. Hands on experience working with ServiceNow /ServicePoint Knowledge Base module a plus. TOOLS / APPLICATIONS: 1. MS Visio 2. Microsoft Word 3. HTML or XML online authoring application 4. Adobe Acrobat 5. SharePoint 6. MS Excel 7. MS PowerPoint Education: Four-year college degree, preferably in Computer Science or English. Thanks & Regards, Narsimha Reddy | Technical Recruiter :| E: Certified Women Owned Minority Business Enterprise {WMBE} 3868 Carson Street, Suite 204, Torrance, CA 90503 | Offices: USA, India, Australia W: www.vedainfo.com If this job/position is not suitable to you, please refer a candidate and earn a referral bonus. Vedainfo Referral Program is one of the best in the industry! Contact us for more details.


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