Application Engineer II

job summary:

• Manage technical relationships with a select client portfolio.
• Work with Sales to identify business opportunities leveraging both display and performance solutions supported by the team.
• Collect requirements, provide guidance and best practices to apply ad products and technologies to achieve advertisers' business goals.
• Design and implement complex, cross-product customized solutions with the client.
• Be responsible for end-to-end implementations and escalations handled by other Google teams for named accounts.

• Help others deploy Google technology: Provide software support for bespoke software solutions.

• BA/BS in Computer Science or a related technical field or equivalent practical experience.
• 5 years of industry experience in technical support, professional services, engineering, sustaining engineering, or systems engineering.
• 3 years of industry experience with C, SQL or JAVA
• 3 years of experience with Linux/Unix

• 3 years programming experience in Python, C, Java, or PHP.
• 2 years of experience with web technologies such as HTTP, HTML, XML, etc. Customer-facing experience in sales, sales engineering, consulting or related functions.
• Experience developing web-based geospatial applications in JavaScript, Java, Python, Ruby, or other interpreted languages.
• Experience with SQL data analysis, open-source development practices (version control, issue tracking) Good foundation in HTTP 1.1, XML, HTML5, and JSON; experience working with APIs; strong familiarity with CSS.
• Good understanding of TCP/IP protocol and networking (able to read a packet trace, familiar with steps to setup and teardown TCP/IP connections, able to understand and optimize corporate network architecture).
• Good understanding of Linux system administration (automating tasks via scripting in languages like bash, Python, Perl; use of utilities like cron, iostat, netstat; familiarity with runlevels/proc).

• Analyze software problems: Provide API, SDK, software troubleshooting leveraging Google infrastructure for Work users: debug customer applications, provide software architecture guidance to developers and OEMs, and handle business, product, or technical questions via phone, web, email, or pager.
• Resolve technical issues at root cause: Identify and document bugs and feature requests affecting developers; implement effective solutions to their problems along business-appropriate time lines; author documentation and code samples; fix product bugs and implement feature requests.
• Improve and innovate Google's Maps software and solutions: Work closely with Google developers, product managers, and technical Sales teams to improve Maps for Work products; influence product design, develop product code, and/or participate in contract negotiations.

• Experience level:
• Education: Bachelors

• Technical Support