23 Dec
Level 2 Support Lead - Perm- Dallas, TX - Competitive Salary
Texas, Dallas / fort worth , 75270 Dallas / fort worth USA

Level 2 Support Lead - Permanent - Dallas, TX - Competitive Salary

Level 2 Support Lead - Permanent - Dallas, TX - Competitive Salary

CompanyThis company one of the world's largest and most innovative Technology, IT Services and R&D organisations. Their global team of the world's most remarkable entrepreneurs, ideapreneurs, inventors, architects, designers and engineers create solutions for global enterprises. With innovative technology solutions around Digital, IoT, Cloud, Automation, Cybersecurity and traditional IT, they help their customers to re-imagine business in the digital and disruptive age.

The RoleThis client is currently going through an unprecedented period of transformation and growth, and as a result they are looking to add a leader to their Support Department in Dallas, TX.

Technical Competencies:
  • Customer communication experience
  • OpenShift operations experience
  • Able to troubleshoot production problems on OpenShift clusters
  • Ability to provision an OpenShift cluster to replicate customer environments
  • Knowledge of when an issues can only be resolved by Red Hat escalation
  • Understanding of Cloud Foundry
  • Experience of debugging of applications to a source code level
  • Knowledge of when issues can only be resolved by working with upstream open- source projects

Required Skills
  • Support team leadership experience
  • Ability to coordinate/schedule the team
  • Drive creation of reusable material such as playbooks
  • Liaison with product owner to help prioritize development work to align with customer requests
  • Agile / Kanban experience
For information on the

Azure market and some of the opportunities and

Azure jobs that are available I can be contacted at Please see www.nigelfrank.comNigel Frank International is the global leader for

Microsoft Dynamics and Azure, advertising more

Azure jobs than any other agency. We deal with both Microsoft Partners & End Users throughout North America. By specializing solely in placing candidates in

Azure market I have built relationships with most of the key employers in North America and have an unrivalled understanding of where the best opportunities and

Azure jobs are. I understand the need for discretion and would welcome the opportunity to speak to any

Azure candidates that are considering a new career or job either now or in the future. Confidentiality is of course guaranteed.Microsoft Recruitment | Microsoft Careers & Jobs | Nigel FrankHead Office Contacts. USA: Frank Recruitment Group Inc, 21st Floor, 110 William Street, New York City, New York, USA, NY 10038 | Tel:UK: Nigel Frank International, The St. Nicholas Building, St. Nicholas Street, Newcastle upon Tyne, NE1 1RF | Tel: +44Singapore: Frank Recruitment Group Private Ltd, 15th Floor, Royal One Philip, 1 Philip Street, Singapore, 048692 www.nigelfrank.com


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