06 Jan
Manager, Computing Services
Vacancy expired!
- Manage and coordinate the Law Computing Services department to provide technology-related service to students, faculty, and staff.
- Act as leader of the department to provide direct services to the law school community while working with institutional IT to promote synergy and enhanced communication.
- Evaluate competing priorities, make recommendations, and assign and implement solutions for solving problems associated with technology at the law school.
- Troubleshoot major technical issues and acts as an internal resource to provide expert advice and guidance to the law school community.
- Maintain effective working relationship between Law Computing Services and institutional IT to promote efficiencies and communications.
- Direct, and assist with as necessary, building and deploying computer images for faculty, staff, student groups, computer support desks/labs, clinicians, and other groups of computers.
- Responsible for the selection, training, supervision, evaluation, coaching, performance management, and discipline of the department employees.
- Provide leadership and strategic direction for department with a focus on the law school's culture, mission and vision.
- Encourage and build mutual trust, respect, and cooperation among employees. Establish long-range objectives and specify the strategies and actions to achieve them.
- Build and work with diverse teams effectively.
- Ensure that all Computing Services staff receive appropriate training and are certified and licensed as necessary to perform their assigned duties.
- Maintain proper functionality of all computers (Windows and Mac laptops and desktops), A/V equipment, and associated peripheral equipment in adherence with school policies and procedures.
- Ensure maintenance of complete and accurate records for all owned or leased hardware and where located, including software licenses and soft-as-a-service installations throughout the law school.
- Maintain the computer replacement calendar; negotiate with vendors; order computers and associated peripheral equipment, and software programs (including software-as-a-service and cloud computing platforms) after approval from the Assistant Dean.
- Work and communicate with institutional IT to maximize budget efficiencies and achieve proper economies of scale.
- Maintain project schedules, report the status of work to the Dean and Assistant Dean, and coordinate testing and vendor/supplies warrantees.
- Attend, and participating in, departmental and/or divisional meetings with institutional IT.
- Develop and oversee the department budget.
- Coordinate law school IT-related capital projects.
- Bachelor's degree or equivalent combination of education and full-time work-related experience appropriate to the position.
- 5 years of experience maintaining a networked computing environment.
- 3 years of experience in a client services/help desk environment.
- 2 years of leadership and management experience.
- Windows OS and Apple IOS certification and training.
- Strong knowledge of end-user applications such as, MS Office Suite, Adobe Creative Suite, and Filemaker Pro.
- Experience using, administering, and testing audio/visual equipment and systems.
- Demonstrated ability to work as part of a team and commitment to collaborative decision- making.
- Superior customer service orientation.
- Proven strong communication skills, both orally and in writing
- Proven strong analytical and organizational skills
- Proven willingness and ability to constantly learn new software and technologies
- Master’s degree
- 7 years of experience maintaining a networked computing environment.
- 5 years of experience in a client services/help desk environment.
- 4 years of leadership and management experience.
- Experience administering or overseeing a budget.
- Windows Server Certification.
- Strong knowledge of networking infrastructure and protocols
- Strong knowledge of Internet browsers such as, Firefox, Google Chrome, and MS Edge/Explorer.
- Full time
- Benefits Eligible: Yes
- Annual Salary Range $60,000 - $70,000
- Commensurate with experience
- Requires sitting with occasional walking, standing, bending, or carrying of small items.
- Additional Physical Requirements - Repetitive (70%), Other (49%) Sit, stand, and walk for extended periods of time.
Vacancy expired!