06 Jan
Inbound-Call Specialist
Arizona, Chandler , 85224 Chandler USA

Vacancy expired!

ATR International, Inc. is an IT staffing leader and places a wide range of technical professionals at many of the most innovative companies. We are currently recruiting for the following position for one of our clients. If this position is not a fit for you, click here to send us your resume and our recruiters will find one that is. Position Information:Requisition#:

ATR178529Position Title:

Inbound Call SpecialistLocation:

Chandler, AZContact Information:Jack Schrunk :

Job Description:Provides technical systems support and servicing to Treasury Management clients, supporting moderate to complex ecommerce products and services. Serves as the first point of client contact in providing support for routine technical questions and issues related to assigned applications, systems, products and services. Examples include inquiries regarding systems status and connectivity, application workflow, and technical mechanics of Treasury Management products and services. Uses various applications to troubleshoot and restore customer product functionality. Acts as a liaison between client and internal parties (client services, sales and relationship management, technology) to coordinate satisfactory resolution of technical issues.

Requirements:

Job Requirements:Required Qualifications:2+ years of experience in one or a combination of the following: technical support, e-commerce application support, or e-commerce development experience 1+ year of direct end-user support or customer service experience. ATM NF PIN Disputes - Inbound call center/production center
  • Experienced in high volume inbound customer calls with ability to de-escalate
  • 60+ calls daily
Is this position not a fit for you? Click here to send us your resume and our recruiters will find one that is.

To be considered for this position, please click the "Apply Now" button.

Visit our website at www.atrinternational.com

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