07 Jan
Pt Access Team Lead
Vacancy expired!
Job Summary The Patient Access Team Lead supports the vision of the Total Healing Environment and the values of respect, integrity, accountability, commitment and quality by being responsible for the planning and coordination of the daily Patient Access (Admitting) operations. Conducts staff education and training to support department efficiency and effectiveness. Job Qualifications Required Qualifications:
- High School graduate or GED
- Two years of experience in hospital or medical clinic business processes e.g. Patient Access, Insurance Authorization, Patient Financial Services, Patient Accounting, Patient Scheduling OR three years of general business process experience with a minimum of three months of YRMC Patient Access experience, six months preferred
- Demonstrated knowledge of medical terminology
- Knowledge and understanding of processes and systems related to registration and patient eligibility systems
- State of Arizona Notary Public obtained within 60 days of hire
- Excellent interpersonal skills and the ability to effectively communicate verbally and in writing providing excellent customer service
- Knowledge of the principles and processes for providing effective customer service, including customer needs assessment, meeting quality standards for delivered services and evaluation of customer satisfaction
- Excellent organizational skills and the ability to handle multiple priorities/tasks simultaneously in a fast paced environment
- Computer literacy and proficiency in Microsoft Windows including experience using multiple software/computer applications simultaneously
- Basic proficiency with MS Office (Outlook, Word, Excel)
- Ability to effectively capture information and accurately enter the data into software applications
- Proficiency with patient registration computer applications
- Previous leadership experience
- Experience in training and staff development activities
- Electronic Medical Record (EMR) experience preferred; Cerner strongly preferred
Vacancy expired!