Customer Service / Marketing Representatives
Vacancy expired!
Ultimation is searching for a dynamic candidate to join our Inside Sales and Customer Service Team located in Roseville, MI. The successful candidate will need previous customer service/and or B2B sales experience (minimum 2 years), preferably in a manufacturing, B2B or industrial field. Excellent verbal and written communication skills is a must. Great ability to multi-task and well organized with a customer-orientated approach is required. Must be computer literate with good working knowledge of MS Office.
About Ultimation Industries:
Ultimation Industries is an award-winning manufacturer of conveyors and material handling equipment. Our E-commerce business is experiencing rapid growth and this position could lead to higher level responsibilities.
Job Duties:
- Answering and directing incoming phone calls
- Order entry and processing
- Assist with E-commerce order processing and shipping
- Assist the sales team with customer quotations
- Assist with issuing and processing returns
- Perform a variety of customer service and administrative tasks
- Assist with customer order issues
- Work with customers to determine products that best fit their application
- Quote and book shipments for customer orders
- Ability to advance within the company and learn B2B marketing
Required Experience:
- Minimum 2 years of previous customer service and/or sales experience
- Self-motivated, team player, quick learner, driven to excel with minimal supervision
- Excellent verbal and written communication skills
- Computer experience including working knowledge of MS Office
- Ability to multi-task in a busy sales office is essential
- A pleasant phone voice and easy-going personality
- Reliable transportation, valid driver’s license, and proof of insurance
- Prior experience in manufacturing industry is helpful but not required
Highly Desired Additional Experience:
- Bilingual (Spanish)
- Office management or admin assistance experience
- Experience working with websites, WordPress and WooCommerce
- Creating online webpages and editing E-commerce product listings
- Experience developing and managing Amazon listings
- Image editing (crop, retouch, etc.)
- Search Engine Optimization (SEO) skills
This Job is Ideal for Someone Who Is:
- Dependable
- People Oriented
- Adaptable
- Flexible
- Detail Oriented
- Independent
- Good stress tolerance
- Motivated
Education:
- High School or Equivalent (Required)
- Associate’s or Bachelor’s in Business, Marketing, or Related Fields (Preferred)
You will need to learn about our product range and quickly develop all the above skills. Flexibility to move between different tasks is important. About 80% of the day to day tasks relate to handling orders and sales inquiries and the other 20% is in further developing our e-commerce capability.
Please apply by email with a resume and cover sheet outlining how you would fit with the above requirements.
Thanks for reading!
Job Type: Full-time
Pay: $16.00 - $22.00 per hour
Benefits:
401(k)
401(k) matching
Flexible schedule
Health insurance
Life insurance
Paid time off
Schedule:
Monday to Friday
Supplemental Pay:
Bonus pay
Education:
High school or equivalent (Required)
Work Location:
One location
Company's website:https://www.ultimationinc.com/
Benefit Conditions:
Only full-time employees eligible
Work Remotely:
No
COVID-19 Precaution(s):
Personal protective equipment provided or required
Temperature screenings
Social distancing guidelines in place
Virtual meetings
Sanitizing, disinfecting, or cleaning procedures in place
Vacancy expired!