09 Jan
Customer Service / Marketing Representatives
Michigan, Detroit metro , 48201 Detroit metro USA

Vacancy expired!

Ultimation is searching for a dynamic candidate to join our Inside Sales and Customer Service Team located in Roseville, MI. The successful candidate will need previous customer service/and or B2B sales experience (minimum 2 years), preferably in a manufacturing, B2B or industrial field. Excellent verbal and written communication skills is a must. Great ability to multi-task and well organized with a customer-orientated approach is required. Must be computer literate with good working knowledge of MS Office.

About Ultimation Industries:

Ultimation Industries is an award-winning manufacturer of conveyors and material handling equipment. Our E-commerce business is experiencing rapid growth and this position could lead to higher level responsibilities.

Job Duties:

- Answering and directing incoming phone calls

- Order entry and processing

- Assist with E-commerce order processing and shipping

- Assist the sales team with customer quotations

- Assist with issuing and processing returns

- Perform a variety of customer service and administrative tasks

- Assist with customer order issues

- Work with customers to determine products that best fit their application

- Quote and book shipments for customer orders

- Ability to advance within the company and learn B2B marketing

Required Experience:

- Minimum 2 years of previous customer service and/or sales experience

- Self-motivated, team player, quick learner, driven to excel with minimal supervision

- Excellent verbal and written communication skills

- Computer experience including working knowledge of MS Office

- Ability to multi-task in a busy sales office is essential

- A pleasant phone voice and easy-going personality

- Reliable transportation, valid driver’s license, and proof of insurance

- Prior experience in manufacturing industry is helpful but not required

Highly Desired Additional Experience:

- Bilingual (Spanish)

- Office management or admin assistance experience

- Experience working with websites, WordPress and WooCommerce

- Creating online webpages and editing E-commerce product listings

- Experience developing and managing Amazon listings

- Image editing (crop, retouch, etc.)

- Search Engine Optimization (SEO) skills

This Job is Ideal for Someone Who Is:

- Dependable

- People Oriented

- Adaptable

- Flexible

- Detail Oriented

- Independent

- Good stress tolerance

- Motivated

Education:

- High School or Equivalent (Required)

- Associate’s or Bachelor’s in Business, Marketing, or Related Fields (Preferred)

You will need to learn about our product range and quickly develop all the above skills. Flexibility to move between different tasks is important. About 80% of the day to day tasks relate to handling orders and sales inquiries and the other 20% is in further developing our e-commerce capability.

Please apply by email with a resume and cover sheet outlining how you would fit with the above requirements.

Thanks for reading!

Job Type: Full-time

Pay: $16.00 - $22.00 per hour

Benefits:

401(k)

401(k) matching

Flexible schedule

Health insurance

Life insurance

Paid time off

Schedule:

Monday to Friday

Supplemental Pay:

Bonus pay

Education:

High school or equivalent (Required)

Work Location:

One location

Company's website:https://www.ultimationinc.com/

Benefit Conditions:

Only full-time employees eligible

Work Remotely:

No

COVID-19 Precaution(s):

Personal protective equipment provided or required

Temperature screenings

Social distancing guidelines in place

Virtual meetings

Sanitizing, disinfecting, or cleaning procedures in place

Vacancy expired!


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