13 Jan
Help Desk I- West Palm Beach
Vacancy expired!
Job Description
Overview:- Provides support to end users on a variety of issues
- Identifies, researches, and resolves technical problems
- Documents, tracks, and monitors the problem to ensure a timely resolution
- May involve the use of help desk system
- Relies on instructions/established guidelines to perform the functions of the job
- Works under immediate supervision
- Entry-level to 2 years of experience in the field or related area
- Knowledge of commonly used tech support concepts, practices, and procedures
- Ability to follow instructions and established guidelines
- A+ Certification is REQUIRED
Vacancy expired!