16 Jan
Service Delivery Manager
Arizona, Phoenix , 85001 Phoenix USA

Vacancy expired!

Requisition Number: 77780 As a Services Delivery Manager for Insight, you will enter a high-energy and tech-savvy world. We're looking for someone who is a team player, excellent communicator, has client engagement experience, and has proven success growing and building IT Professional Services business. If you're a strong leader who is self-starting, a great problem-solver and motivated, then you would be a great addition to our team.In this role you will be building and leading a public cloud team to support Azure CSP clients. This person has Azure operational experience and can lead our delivery and offering as it matures over time.Target Salary: 90k to 130k with a variable comp planAs an Insight Services Delivery Manager, you can expect to:

  • Multitask. Lead delivery, sales, development and implementation of technology solutions for clients. Be an influential innovator with industry presence and deep experience in the Professional Services space to increase Insight market share.

  • Take ownership. You will help build and grow our Professional Services offerings, and ensure customer satisfaction. You will also manage risk, client satisfaction, communication plans, change management, financial performance.

  • Be a leader. Motivate your team to find successful solutions. You will be providing guidance to your team for successful client engagement and delivery. In addition, grow market share through strategic efforts on an industry level.

  • Be challenged. Be a persuasive SME/Win Strategist with deep knowledge and sales enablement qualities within our Services Division. You'll lead the pursuit of large deals with a consultative approach that can develop a very compelling win strategy to qualified deals
What we're looking for:
  • Proven experience leading and developing sales and delivery teams and strategies to gain market share of IT Professional Services offerings.
  • Experience leading a Managed Services Team delivering operational support 24x7 as well as helping develop our offering, client adoption of the Azure cloud etc.
  • Heavy Azure operational experience. AWS a strong plus.
  • Lead the development and enhancement of processes associated with Services SOWs, including collaboration with Sales leadership, Service Operations and leadership, Legal, IT and Finance.
  • Accountable for managing day-to-day operations of the team and is responsible for overall business administration duties (forecasting, operational efficiencies, reviews, etc.)
  • Manage the assigned financial aspects of the team, which may include subset ownership of the assigned P&L as well as associated budget.
  • Demonstrate positive leadership to teammates and represents oneself as a positive stakeholder in all situations.
  • Maintain knowledge of industry best practices and your competitors.
Ability to translate strategic vision into actionable plans. The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here .Today, every business is a technology business. Insight Enterprises, Inc. empowers organizations of all sizes with Insight Intelligent Technology Solutions™ and services to maximize the business value of IT. As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 11,000 teammates help clients innovate and optimize their operations to run smarter. Discover more at insight.com.
  • Founded in 1988 in Tempe, Arizona
  • 11,000+ teammates in 21 countries providing Insight Intelligent Technology Solutions™ for organizations across the globe
  • $9.2 billion in revenue in 2018
  • Ranked #430 on the 2019 Fortune 500, #14 on the 2019 CRN Solution Provider 500
  • 2019 Adobe Americas Partner of the Year, 2019 Cisco Global-Americas Partner of the Year, 2019 Intel IoT Solutions Partner of the Year, Microsoft U.S. Azure Partner Choice Award for Data/AI, Microsoft Azure Expert Managed Services Provider
  • Ranked #23 on the 2019 Fortune 50 Best Workplaces in Technology, #70 on the 2019 Fortune 100 Best Workplaces for Diversity, and #7 on the Phoenix Business Journal 2019 list of Best Places to Work (Extra Large Business)
  • Signatory of the United Nations (UN) Global Compact and Affiliate Member of the Responsible Business Alliance
Proforma to include PCM, Inc. for fiscal year ended Dec. 31, 2018Today's talent leads tomorrow's success. Learn about careers at Insight: jobs.insight.com .Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.Posting Notes: Tempe Arizona (US-AZ) United States (US) None None US - Tempe, AZ

Nearest Major Market: Phoenix

Job Segment: Service Manager, Developer, Supply Chain Manager, Manager, Supply, Customer Service, Technology, Operations, Management

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