18 Jan
SERVICE ADVISOR no Sundays
Massachusetts, Worcester / central MA , 01601 Worcester / central MA USA

Vacancy expired!

Busy dealership in Sutton Ma has an opening for a Service Advisor. Automotive repair or basic understand is a plus! We will train the right person. If you want to work in a family type atmosphere we are the right place for you! The position has interaction with both customers and team members. If you want a career contact us today!

Job Duties:

Greet and service the client promptly and courteously

Inspect the vehicle and apply proper tools and resources to accurately identify and verify clients’ service needs. Record them along with current vehicle and client information on the repair order.

Refer to service history, inspect vehicle, and recommend additional needed service to clients. Promote the sales of appropriate services, parts and accessories by thoroughly understanding the product and service lines

Coordinate with the Service Manager, or other service personnel and communicate with clients and technicians regarding repair work. Determine time of completion

Check on progress of repairs throughout the day. Contact clients regarding any changes in the estimate or promised time, explain cost and time requirements in detail, and receive proper authorization before any additional repairs are performed.

Ensure requested vehicle repairs and services are performed correctly upon completion by inspecting the vehicle prior to delivery back to client

Establish ongoing consulting relationships with clients by being available during normal hours to answer questions, explain additional repairs needed and make subsequent service appointments

A comprehensive benefits package that includes 401(k); low deductible Blue Cross medical and dental insurance; vision, life, vacation, perks and bonuses for performance & longevity.

Requirements

Energy, enthusiasm and a positive attitude

Motivated and able to perform in a fast paced environment

Prior experience working with customers and providing an exceptional experience

Ability to drive a manual shift

Team oriented attitude

Strong desire to succeed

Great customer service skills

We offer:

Opportunity for internal promotions

Outstanding benefits compensation

Positive and rewarding work environment

Call Mike today and set up your personal one on one interview. 508-865-1999

Vacancy expired!


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