SERVICE ADVISOR no Sundays
Vacancy expired!
Busy dealership in Sutton Ma has an opening for a Service Advisor. Automotive repair or basic understand is a plus! We will train the right person. If you want to work in a family type atmosphere we are the right place for you! The position has interaction with both customers and team members. If you want a career contact us today!
Job Duties:
Greet and service the client promptly and courteously
Inspect the vehicle and apply proper tools and resources to accurately identify and verify clients’ service needs. Record them along with current vehicle and client information on the repair order.
Refer to service history, inspect vehicle, and recommend additional needed service to clients. Promote the sales of appropriate services, parts and accessories by thoroughly understanding the product and service lines
Coordinate with the Service Manager, or other service personnel and communicate with clients and technicians regarding repair work. Determine time of completion
Check on progress of repairs throughout the day. Contact clients regarding any changes in the estimate or promised time, explain cost and time requirements in detail, and receive proper authorization before any additional repairs are performed.
Ensure requested vehicle repairs and services are performed correctly upon completion by inspecting the vehicle prior to delivery back to client
Establish ongoing consulting relationships with clients by being available during normal hours to answer questions, explain additional repairs needed and make subsequent service appointments
A comprehensive benefits package that includes 401(k); low deductible Blue Cross medical and dental insurance; vision, life, vacation, perks and bonuses for performance & longevity.
Requirements
Energy, enthusiasm and a positive attitude
Motivated and able to perform in a fast paced environment
Prior experience working with customers and providing an exceptional experience
Ability to drive a manual shift
Team oriented attitude
Strong desire to succeed
Great customer service skills
We offer:
Opportunity for internal promotions
Outstanding benefits compensation
Positive and rewarding work environment
Call Mike today and set up your personal one on one interview. 508-865-1999
Vacancy expired!