Commercial Logistics Support Specialist

ABOUT THE TEAM

This team works closely with all departments at Best Buy Health Inc. and outside vendors. Their main responsibilities include supporting commercial products, order processing, refurbishment, unit programming, internal product testing, and shipping and receiving duties.

ABOUT THE JOB

As a Commercial Logistics Support Specialist, your primary responsibilities will include the resolution of issues related to the accurate and timely processing of daily in-house customer product orders, kitting of commercial products, shipping and receiving functions, and proper documentation as required to update actions in internal systems.

RESPONSIBILITIES

Inventory tracking, reporting, ordering, and reconciliation of products

Kitting of commercial products, including collecting individual bulk items and packaging them together to create finished goods to support commercial orders

Fulfill accessory orders submitted

Assist in shipping and receiving activities, which include, but are not limited to, opening incoming shipments, packaging commercial orders, and preparing outgoing product shipments

Review order processing to understand exceptions and assist in researching and correcting those exceptions

Process daily cancellations, address updates, installer supplies, installer inventory updates, and rerouting

Provide assistance to supplier/manufacturer with product warranty issues

Print and cut all product collateral

Other duties as assigned

QUALIFICATIONS

Education: High school diploma or GED required

Certification(s): N/A

Experience:

Minimum 6 months of experience in a product-based product environment required

Minimum 6 months of experience in a logistics/quality assurance/customer service-based environment required

Minimum 6 months of experience supporting Customer Service systems required

Prior experience in the wireless/telecommunications industry preferred

Knowledge/Skills/Abilities:

Computer skills including typing and prior experience using Microsoft Office Suite

Personal Attributes:

Strong sense of urgency

Results oriented

Trustworthy and able to handle confidential information

Resourceful and able to multitask

Team player with the ability to develop positive working relationships with peers

Ability to set priorities and stay focused

Ability to learn new technologies quickly

Approachable

Apply now: https://phe.tbe.taleo.net/phe02/ats/careers/v2/viewRequisition?org=GREATCALL&cws=39&rid=3423&source=craigslist