L3 service desk

L3 service deskFlint, MI Local onlyCisco Unified Communication (CUCM)Cisco Unity Connection (CUC)Cisco Video Telepresence Servers (Expressway Core and express ware Edge)Voice Gateways, CUBEsExpertise in Configuring Voice Circuits (SIP Trunk, ISDN PRI Circuits E1/T1,POTs)Expertise in troubleshooting and Debugging Voice Protocols (SIP,MGoogle Cloud Platform,H.323)Experience handling upgrades on CUCM,CUCGood Knowledge on CUCM Dial Plans and Call routingsAble to read CUCM RTMT debugs logs and troubleshoot call failuresHands on experience in UCCX Scripting will be an added Adv