19 Jan
Service Delivery Manager
Vacancy expired!
- Multitask. Lead delivery, sales, development and implementation of technology solutions for clients. Be an influential innovator with industry presence and deep experience in the Professional Services space to increase Insight market share.
- Take ownership. You will help build and grow our Professional Services offerings, and ensure customer satisfaction. You will also manage risk, client satisfaction, communication plans, change management, financial performance.
- Be a leader. Motivate your team to find successful solutions. You will be providing guidance to your team for successful client engagement and delivery. In addition, grow market share through strategic efforts on an industry level.
- Be challenged. Be a persuasive SME/Win Strategist with deep knowledge and sales enablement qualities within our Services Division. You'll lead the pursuit of large deals with a consultative approach that can develop a very compelling win strategy to qualified deals
- Proven experience leading and developing sales and delivery teams and strategies to gain market share of IT Professional Services offerings.
- Experience leading a Managed Services Team delivering operational support 24x7 as well as helping develop our offering, client adoption of the Azure cloud etc.
- Heavy Azure operational experience. AWS a strong plus.
- Lead the development and enhancement of processes associated with Services SOWs, including collaboration with Sales leadership, Service Operations and leadership, Legal, IT and Finance.
- Accountable for managing day-to-day operations of the team and is responsible for overall business administration duties (forecasting, operational efficiencies, reviews, etc.)
- Manage the assigned financial aspects of the team, which may include subset ownership of the assigned P&L as well as associated budget.
- Demonstrate positive leadership to teammates and represents oneself as a positive stakeholder in all situations.
- Maintain knowledge of industry best practices and your competitors.
- Founded in 1988 in Tempe, Arizona
- 11,000+ teammates in 21 countries providing Insight Intelligent Technology Solutions™ for organizations across the globe
- $9.2 billion in revenue in 2018
- Ranked #430 on the 2019 Fortune 500, #14 on the 2019 CRN Solution Provider 500
- 2019 Adobe Americas Partner of the Year, 2019 Cisco Global-Americas Partner of the Year, 2019 Intel IoT Solutions Partner of the Year, Microsoft U.S. Azure Partner Choice Award for Data/AI, Microsoft Azure Expert Managed Services Provider
- Ranked #23 on the 2019 Fortune 50 Best Workplaces in Technology, #70 on the 2019 Fortune 100 Best Workplaces for Diversity, and #7 on the Phoenix Business Journal 2019 list of Best Places to Work (Extra Large Business)
- Signatory of the United Nations (UN) Global Compact and Affiliate Member of the Responsible Business Alliance
Vacancy expired!