20 Jan
Desktop Support Technician - Active Clearance
Vacancy expired!
Consultis has immediate direct hire openings for our confidential client located at Lackland AFB, TX.We are seeking experienced Desktop Support Technicians with at least 6 months of experience, and an active secret clearance, and a Security+ certification.Responsibilities:
- Manages and coordinates responses and solutions of escalated issues such as: problem recognition, research, isolation and resolution steps.
- Discerning which issues require further escalation and taking immediate action.
- Assist users with CAC pin resets.
- Interface with vendor support service groups to ensure appropriate notification during outages or period of degraded system performance.
- Assist with installation of terminals and associated hardware. support functional users in troubleshooting computer related problems.
- Notify users of modified input data/format requirements. install software on PCs which include loading of Air Force SDC operating systems and upgrades, as well as installation and update of COTS software packages including the Microsoft Office Suite.
- Utilize Remedy trouble ticket software to document and maintain all user trouble calls which must be handled by the local Communications Squadron.
- 6 Months experience with: PC Network, Windows OS and Active Directory
- Active Secret Clearance
- Security+ CE
Vacancy expired!