21 Jan
Network Voice
Michigan, Flint , 48501 Flint USA

Vacancy expired!

Job Description :POTS DevicesConfiguring/Troubleshooting Network Security - IPSec VPN, AAA Architecture, TACACS+, RADIUSSupport Data Center Architecture Network, Server, StorageConfiguration & troubleshooting experience on Cisco Nexus 7000/5000/2000 Series of switches requiredConfiguring/Troubleshooting Cisco IOS SoftwareConfiguring/Troubleshooting of WAN Acceleration/optimization Cisco WAAS or RiverbedConfiguring/Troubleshooting of Application Load balancers F5 Big-IP LTM/GTM Excellent network troubleshooting skills.Must be able to quickly identify and resolve network related issues in smallest possible time.CCNP/CCIE Certification Required :(1.) To provide support for on call escalations and doing root cause analysis of given issue(2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards, regulatory requirements and company policies(4.) Work on value adding activities such Knowledge base update & management, Training s, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases

Vacancy expired!


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